Captions not working in PP 2022 v22.4

New Here ,
May 16, 2022 May 16, 2022

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Hello, can anyone shed any light on this problem.

Been happily transcribing and adding captions, and suddenly it has stopped working.

I can transcribe the audio (see attached), then when I create captions, the progress bar pops up, but then nothing appears, the captions do not load on the timeline like they were previously. PP is adding a subtitle track, but it's all empty.

 

When I playback the transcription, it does not follow along with word for word either like it used to.

Anyone got any ideas to help me stop pulling my hair out!

 

Many thanks.

 

 

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Editing , Error or problem , User interface or workspaces

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correct answers 1 Correct answer

Adobe Community Professional , May 18, 2022 May 18, 2022

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Community Beginner ,
May 18, 2022 May 18, 2022

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I'm having the exact same problem and it's extremely frustrating.

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Advocate ,
May 18, 2022 May 18, 2022

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Write urgently to the user's voice so that Adobe developers fix the problem. And so nothing will be fixed.

https://adobe-video.uservoice.com/forums/911233-premiere-pro 

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Adobe Community Professional ,
May 18, 2022 May 18, 2022

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New Here ,
May 18, 2022 May 18, 2022

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Stan, you are a legend, thank you, and OMG it works, now I feel the fool for simply not trying without in and out checked!

Thanks a million.

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