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margita5EEA
New Participant
February 4, 2021
Question

Codec error when exporting a photoshop file.

  • February 4, 2021
  • 1 reply
  • 717 views

I have a massive adobe photoshop file (15000x3880) that contains a ton of images and text. I was trying to present the information in small chunks using the Fx motion scale and position tools. However, after exporting the file using several different presets and formats, I keep getting the missing codec error. I also used other media players, but no cigar. 

MSI computer

Processor: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz

32.0GB of ram

64bit system type

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1 reply

Averdahl
Averdahl
Community Expert
February 4, 2021

However, after exporting the file using several different presets and formats, I keep getting the missing codec error. I also used other media players, but no cigar. 


By @margita5EEA


Without knowing which different presets and formats you used it is impossible to help. Post a screen dump of the Export Settings you use. A wild guess is that you used let´s say a Apple ProRes preset and that the media player lacks support for it. Try VLC Player or PotPlayer.

 

 

M
margita5EEAAuthor
New Participant
February 4, 2021

Thanks for the reply. I attached a picture of the default settings I use. Any more information you'd like to see? 

Also, VLC and PotPlayer doesn't work.

 

I didn't mention it in the topic but here's the error:  0xc00d36c4  

 

Can't seem to find a solution that works online.

 

M
margita5EEAAuthor
New Participant
February 5, 2021

I didn't mention it in the topic but here's the error:  0xc00d36c4  

By @margita5EEA

 

I can get it to work only in PotPlayer. In Microsoft Film&TV i get almost the same error as you: 0xc00d36b4

 

But, what are you trying to do? You are editing in and exporting 15000x3880 and that´s a massive non-standard resolution. Thats why i ask what you are trying to do. If i recall correctly YouTube´s max resolution today is 8K, 7680x4320.


I needed to make this gigantic family tree all on one page and present it using the motion fx tools. Making the pictures any smaller would've hurt my the quality of the images as I would've needed to shrunk them more than they already are now. May consider splitting everything up.

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