crash adobe premiere when i go to settings

Report · Aug 06, 2023

hello....This problem was not in the 2020 version

It seems that everything is normal when you work with the program

but :

or

As soon as I click on any of the options I showed, the program crashes

It seems that when the program wants to use the graphics card, it understands that the time has come to crash

tip :

I updated my graphics card to the latest version

this is my pc :

1050ti

16GB DDR4

core i7 7700

-----------

what should i do?!

Report · Aug 07, 2023

Hi there!

Sorry about the crash. Have you tried resetting preferences and deleting cache files?

Let us know how it goes.

Thanks,

Kartika

Note: moved from Bugs to Discussions