Disaligned clips on saved projects

[laurentc48856771]

Hi,

Premiere Pro CC V13 on 5k Imac running High Sierra V10.13.6

I opened my last project (dated novembre 2018) that had been saved with project manager and the clips are all disaligned. What I mean is that the "composition" of the colored boxes on the time line is correct but each clip shows the wrong footage, or should i say, the footage is disaligned by 30 seconds or so!! I've checked my prior project and it has the same problem.

Any idea?

Thank you

Laurent

[_pennylaine_]

I think my team is having the same problem. For us it seems to only happen when the project is started on one computer and then opened on another.

The timeline itself looks correct but when you play the clips they are referring to the wrong part of the footage. Sometimes the clip within the timeline will turn into that stripe pattern because it's referring to a timecode in the footage that doesn't exists.

We haven't had the time to run any helpful tests yet but this glitch sets our work back days. I don't even know how to describe it (out of sync? footage slipped?) so my google searches haven't been fruitful either.

Help, Adobe!!

*Edit: These projects didn't go thru project manager!

[laurentc48856771]

hopefully somebody can help..

[Ann Bens]

Make all offline.

Delete media cache.

FAQ: How to clean media cache files |Adobe Community

reboot,

relink.

see how that goes.

[laurentc48856771]

what do you mean by "make all offline" and "relink"?

thanks