Display Surface Initilisation Failed

Forum|Forum|3 years ago
May 3, 2022
16 replies
40381 views

Hi there. My premiere pro won't open anymore. Everytime I start up the program it gives me this error saying - "Display Surface Initilisation Failed" and then exits the program. My iMac and premiere pro are all up to date and I can't seem to sort this issue out. Please help someone.

Show previous replies

E

explore_tv

New Participant

Just finished a huge project in mystika VR and I tried to start premiere and I got the display initialization failed error. I couldn't even get to the splash screen. I managed to open creative cloud and held down the shift key to clear the media cache. I finally got the splash screen to open with the message did I want to clear the media cache. That did the trick. Now to see what happens the next time I try and work with premiere!

Harold Silva

Community Expert

Lo que debes hacer es restarurar los permisos del MAc (primeros auxilios al Disco) luego reinstalara el software, eso me funicono hace un par de meses.
Espero tambien te sirva a ti,
Saludos

Harold Silva B.

J

Jaydude-wb

Inspiring

Got this one today as well.

Premiere is for me a pain for years now. Only worked after a fresh restart, but now this new mysterious error.

None of my other apps suffer from this instability.

J

Jaydude-wb

Inspiring

And after restart, Premiere came up with a New project screen, but crashed while creating it.

Jeff Bugbee

Community Expert

So for a paid program, we rely on a community rather than a 'contact us' button for this error? Are there any Adobe staff answering these posts?

This is the user to user forum. Go here and scroll to the bottom if you want to speak with Adobe Employees.

https://helpx.adobe.com/support.html

D

daniell52151161

New Participant

This same issue is happening to me after updating to v22.4. There has to be a better solution than rebooting the entire system each time. And this is after v22.2 had a similar issue where it would hang up mid-launch because of a faulty plugin that couldn't be deleted.