Participant

Answered

Distorted Audio on import

Forum|Forum|6 years ago
October 23, 2019
6 replies
16742 views

When I import my video to the timeline and playback the sound of the video.. it sounds deep and slow and inaccurate. I don't know what went wrong or how to fix it.

I tried opening a new project and importing it again,but it still presented the same problem. Do help.

Correct answer Michael Grenadier

was the material shot on a smart phone or using a screen capture program? If so, the problem may be that the clips have variable frame rate.

use mediainfo to determine whether your source is variable or constant frame rate

https://mediaarea.net/en/MediaInfo/Download

if it's variable use handbrake to convert to constant frame rate

https://handbrake.fr
and here's a tutorial on how to use handbrake

https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Regardless, tell us your source properties in particular frame rate, codec and audio sampling

S

Samantha22158909ce26

Participant

I was having this similar issue and wanted to mention a *possible* workaround (worked for my cases) for anyone that would rather not download other software. I opened the video outside of Premiere and exported the audio. After importing the video into Premiere, I unlinked and deleted the associated audio. Then, imported the previously exported audio and with no issues. Hope this helps a future someone

Kevin-Monahan

Community Manager

Thanks for reporting back @Samantha22158909ce26. I wonder if the audio in question was in the AAC codec. Was this AVCHD footage? Which camera shot this footage? Do you know? Let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

N

nashfunk

Participating Frequently

I'm having a similar issue, but I've determined it's not frame rate. Even my test tone plays poorly. Something is really wrong. Every audio in Premiere is bad. And only Premiere. Same files in Audition are fine.

A

Awnica22124780jyrk

Participant

Thank you! Handbrake worked perfectly!

Kevin-Monahan

Community Manager

Hi nashfunk,

Sorry. Check out your audio hardware preferences. Are they set u properly? Let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

M

magical_Coral5FA5

Participant

Sounds like you figured out it was a framerate problem.

I'm in a tough spot myself, got a Roxio VHS dongle and am importing some old tapes.

Played back in finder via QT or VLC they sound great, but imported into Adobe they are +15 db hot and distored. Of course if I knock the gain down in the editor they are still distorted. Anyone have any ideas? I don't see a way to adjust audio while recording the video ... Please and Thank you.

M

Michael Grenadier

Legend

Timothy, you might want to start a new thread. and when you do, Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and your source properties and sequence settings. I could be wrong (it happens, everyonceinawhile) but I don't think this will be a difficult problem to solve. If you can post a small file that has the problem, might help us figure out how to solve it.

M

Michael Grenadier

Legend

what's the frame rate of the video and your sequence? Try this, select the clip in the browser and choose make sequence from clip. Does it play properly?

vlinchong

Participating Frequently

Hi, I am having the same issue. Everything was working until a few hours ago when all the videos I am importing from mediocre files downloaded from dropbox, sound okay if I play them from the finder, but in premiere, they sound distorted and slowed down. When I make a sequence from the clip, the issue persists. I have a line of children speaking and they sound like spawns from hell. Any ideas?

M

Michael GrenadierCorrect answer

Legend

was the material shot on a smart phone or using a screen capture program? If so, the problem may be that the clips have variable frame rate.

use mediainfo to determine whether your source is variable or constant frame rate

https://mediaarea.net/en/MediaInfo/Download

if it's variable use handbrake to convert to constant frame rate

https://handbrake.fr
and here's a tutorial on how to use handbrake

https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Regardless, tell us your source properties in particular frame rate, codec and audio sampling