DJI osmo pocket 3 120p footage drops frames on export in premiere, but works on different computer

[B-Roll Benny]

Premiere Pro version 24.6.1 build 2

OS Windows 11 10.0.22631 Build 22631

I'm stuck here, and I'm filming a project in 7 days that I'd like to use the osmo for, and hopefully use this computer for. For those not familar, the osmo 4k 120p setting actually spits out a 29.97 fps video instead of the regular 120p you'd expect from say a Sony FX3.

Yesterday I was making a silly thing, a tiktok with a timelapse with some b-roll. At first I thought it was because of doing a timelapse and the slow motion footage on the same timeline, but in troubleshooting I've gone all the way down to just selecting 5 seconds of a clip and trying to export it. I'm an in house video/photo guy for a company and as such have a second editing rig that I use for their projects, very similar in specs and it works fine, scrubs fine, playback fine, export fine.

Things I've tried / looked at:

making sure my SSD isn't too full

uninstalling and reinstalling premiere

checking to ensure the version of premiere that works on my other computer is the same as the version I have on the computer in question

Proxies

Trying CBR, 1 pass and 2 pass

Specs on computer that works: Intel i7 11800H, 64gb ram, A4000 graphics

Specs on computer that doesn't Ryzen 7 5800x3d, 64gb ram, 3070ti graphics

I'm completely baffled here.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[Ann Bens]

Please post screenshot of sequence settings, export settings and media info.

>> making sure my SSD isn't too full

80 % means full.

[R Neil Haugen]

First, Premiere needs minimally 4-5 times the expected size of the final file after exporting 'free' during the export process. So ... I don't know if that's an issue, but it's possibly in play here.

Second ... you are dealing with DJI drone media, probably the nastiest long-GOP stuff made in-camera. So how the individual computer works with long-GOP is crucial to playback/performance when editing that stuff.

So I would guess your Intel computer is a lot better with that specific form of long-GOP than the Ryzen rig is.

Even within Intel machines, there are major differences. The "k" chips all have internal "iGPUs" and can utilize their long-GOP encoding/decoding processes. The  Intel chips with "F" in them ... don't. And struggle with long-GOP work.