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근육질푸키
Inspiring
January 7, 2025
Question

Dynamic Link to AE ANR problem with Save as... dialog

  • January 7, 2025
  • 1 reply
  • 139 views

When create After Effects composition in Premiere Pro with Dynamic Link, AE launches automatically if it's not launched, and prompt Save dialog. Until resolve AE's Save dialog, PP goes to not responding, and now my Mercury Transmit screen convers my Save dialog, so can't interact AE's dialog anymore, because PP is not responding so Mercury Transmit is also freezed.

One solution in this case, for who has dual monitors—so Mercury Transmit means they havve multiple display yeah—, is Shift + Win + Left/Right to snap the AE's dialog to other monitor, or making new virtual desktop and move AE to that... but who knows that?? I suffered for a hour to fix that ANR problem, actually I didn't know there's AE's dialog.

Now I and anothers also suffered this problem denounce about this sadistic design of Adobe, and they'll say like "Update the Premiere Pro, After Effects, Graphics Driver, Windows 11, and disable Hardware Acceleration, then...  then... I don;t know sorry give us feedback to improve our apps SHUTTER BANG"

 

—So anyone suffered this problem?

    1 reply

    S
    Community Manager
    Sumeet Kumar ChoubeyCommunity Manager
    Community Manager
    January 7, 2025

    Hi there,

    We're sorry about the poor experience. We can get this checked. Did you get any crash reports/error logs when Premiere was non-responsive? Is this also happening when Mercury Transmit is not used? We're here to help, just need more info.

     

    Thanks,

    Sumeet

    근
    근육질푸키Author
    Inspiring
    January 27, 2025
    quote

    Hi there,

    We're sorry about the poor experience. We can get this checked. Did you get any crash reports/error logs when Premiere was non-responsive? Is this also happening when Mercury Transmit is not used? We're here to help, just need more info.

     

    Thanks,

    Sumeet


    No there's no Adobe Crash Report and only Windows Crash Report because this ANR's not Crash and just hang or deadlocked. Starting Dynamic Link opens Save As... dialog and Premiere Pro goes to not responding until the Save As... dialog closes but Mercury Transmit screen hides it. Yes disabling Mercury Transmit resloves this problem but I ascertain it's NOT code bug or crash problem it's just design problem

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