Effect settings keep resetting

[aleksandarv73943955]

Ever since the new 22 version, this keeps happening. Whenever I'm using effects such as lumetri color correction, or ultra key, the parameters I change simply get reset bak co default, at a random time. So I'd spend 15 minutes setting up a certain color profile for a certain clip, finish it, go to another clip and then when I get back to the previous clip, the settings are simply reset. Sometimes all of them, sometimes just a couple of them, it varies. Sometimes it's happening before my eyes, as I'm filling a parameter, the one I just set above it gets reset. It's incredibly annoying, it results in sending flawed products to clients, it makes me feel uneasy and unable to work properly, because I keep rechecking if everything is still intact, and saving after every single click I make.

It happens on more than one computer, more than one operating system, more than one internet connection, there's no correlation whatsoever, except that it started with the 22 version and it doesn't seem to get addressed.

Attached, you will see an example of this happening, as I'm *trying* to use Ultra key on a clip.

Please help.

[Ishan Y]

Hey Aleksandar,

Sorry about the issue. I can understand that this must be affecting your productivity. Could you confirm if the version you currently have installed is 22.6? Are you having this issue with a specific project or all projects? Please try resetting your preferences and clearing your media cache, and let us know if you're still experiencing the problem. Also, please share your system specifications (OS, OS version, CPU, GPU, RAM).

Thanks,

Ishan

[aleksandarv73943955]

I am currently on the 22.5 version (build 62). I have reset my preferences and cleared media cache numerous times since this issue first appeared, to no lasting effect, if any. I already stated that this issue was replicated on different computers and multiple operating systems. So, both PC and Mac, both Windows and OSX, Windows is usually 10, Macs are on Monterey. PCs include Lenovo Omen laptops, desktop computers with various configs, while Macs range from 2012 MacPros to latest M1 series ones.

[Ishan Y]

Could you confirm if you're also experiencing this issue on the most recent version of Premiere Pro (22.6.2)? Do you have any third-party plugins installed? I couldn't reproduce this issue on my end. Could you let us know if you have this issue with specific source files? 

[aleksandarv73943955]

I haven't noticed any rule as far as source files go. 60% of my PR editing consists of Canon HEVC video materials, another 20% is probably various stock materials, and then the rest is all over the place. Can't say for certain, but I don't think it varies depending on that. The main issue where I see it and feel it the most is the Lumetri color effect, where it keeps resetting random parameters, driving me nuts in the process. More than once, I wound up sending flawed products for review, because random clips lost their effect settings and I saw it too late. And then for the project I ended up writing about, I had days upon days of agony, trying to keep all my Ultra key parameters intact on all my chroma key files, it's completely bonkers. As far as I can see, any effects that have parameters in them are liable to manifest this, but these two are where they hurt me the most.

My Premiere Pro is up to date 22.6.2 (build 2), but I don't see how it could magically stop happening, if the issue wasn't identified and solved in the meantime.

[aleksandarv73943955]

And as far as the combination of having this issue and not being able to get someone to actively address it simply doesn't feel like a service worth the money we're paying for. I really need someone to get on this, because our business is seriously hurting due to it.

[Ishan Y]

Are you using the same input devices on all systems? Do you only see this issue on the 2022 versions of Premiere Pro? I have shared this issue with the Premiere Pro team. I'll let you know what they say. 

[aleksandarv73943955]

Not sure what input devices you are speaking of? Yes, only after 2022 edition. Many bugs broke out then, but most are managable. This one simply isn't. Thanks for relaying it further, I simply have to find a solution for this. The only common thing I can think of is that it's all happening on the same license, but I see no way for that to be relevant.

[aleksandarv73943955]

Is no one seriously going to address this function-breaking problem?

[Guest]

I'm having this issue as well, are you running dual monitor?

https://community.adobe.com/t5/premiere-pro-discussions/dual-monitor-issues-losing-pr-functionality/...

[aleksandarv73943955]

Hm, this seems like a different issue to me. In any case, I don't use dual monitors on my main two (work and home) stations, so it shouldn't be correlated, for me at least.

[R Neil Haugen]

First ... OUCH!

That would be crippling. As crippling as it is puzzling. It's not something that is common though, so it's probably going to be freaky fun to nail down what's happening. There isn't a large part of the user base having this, clearly. Or even a small part.

Watching that clip, it looks like things were zeroing out even as you moved to the next parameter, right? That's simply bizarre. Never seen that before. And hoping someone chimes in with any useful suggestions.

Neil

[aleksandarv73943955]

Hi, thanks for the input. Yes, it happens on its own, even when that box isn't being touched at all. Off the top of my head (not able to verify right now), I'm not sure if it can happen while literally nothing is being done, but I feel like it happens on keypresses, or mouse clicks. Like in that clip I submitted, the trigger seemed to be me pressing Tab to switch to another parameter (even though it was a completely different one). The problem is that I'll finish doing something, switch to another sequence, then go back to find out that something set of parameter resets in the meantime. So annoying.

I agree this seemes like a veeery peculiar thing, and I'm not surprised it's tough to reproduce it, so I'm happy to have a remote sessions with someon, or to try and provide more detailed recordings. I will try to reproduce it on more than one computer, just to be sure.

[David_CH_76]

Hi Together

I have the Same Issue here on Version 23.0.0 Build 63. in the English Version. But its a little bit different. When we set the parameters of audio-compressor the settings reset all to zero when we close the project and open it again. No matter if we safe or not the settings are gone. I have the same Premiere version in German Language and here the Problem does not exist. Its only on the english version. But every time when i reopen a project i have to check what parameters from what effects are zero now and have to set all the parameters again. Its really really annoying! We also need help Please!

[DaanFK]

I'm having the same problem! I make adjustments in lumetri. First I adjust the contrast for example, then the curves, then the color temperature. And while adjusting the color temperature, the curves reset itself. Very annoying! 

I'm having this problem for years actually, but now it happens more often. 

I'm on Premiere Pro Version 23.3.0 (Build61).

And a Windows computer Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz 4.00 GHz. Windows 10 pro Version 22H2

3 Screens. 

These are my specs at the moment, but like I said I had the problem with older versions of Premiere as well. And also on other Windows computers!

[R Neil Haugen]

Premiere's processing order is pretty much top down. So both in the Effects Control Panel, the effect above another is processed first, and in the Lumetri panel, the upper controls are processed first.

So to begin with, your color steps are in a bad order. Do the WB step first. As any change to WB may easily cause a ripple of changes below, depending on the data the lower controls use. That may fix part of your troubles. Over the years, I've helped a number of people straighten out their color steps to get more defined, expectable results. And this has been a common sticking point.

Now ... if the Curves is resetting  to a straight line, that's a different issue. And would be very problematic to be polite.

A couple screen grabs of before/after would be very helpful. Detailed data always being a major part of troubleshooting.

[Richard25417651c29k]

This has been happening for years. I don't even bother with Lumetri anymore. I color correct every project in Resolve now. Adobe has done nothing to correct the situation.

[R Neil Haugen]

Over the last decade plus, I've logged probably several thousand hours in Lumetri. Maybe only a thou or two in Resolve (studio of course). I have my issues with Lumetri, as the devs are well aware. It ain't nearly what we had in SpeedGrade and the awesome "Direct Link" ... not even close.

And that Direct Link was stable, solid, and sweet ... not at all like the Dynamic Link between Pr and Ae and Au. Ah well.

I've never had this behavior either on my four different desktops or my three laptops I've used. So just personal data, I can't replicate.

I also advise and make training materials for professional use ... and haven't had any contacts from that reply with this behavior. Which is not to say it doesn't happen, just providing context.

From that data, and having been one of the main volunteers here over a decade ... it's a pretty rare thing as a representation of the entire user base. The relative number seems to have increased just before the end of the 23.x builds and continued into the 24.x builds. And they have posted they are aware of a bug and are working on getting it fixed.

So hopefully the "uptick" cases get fixed here soon.

And as someone who teaches pros how to use Lumetri when they can't use Resolve ... I can do a lot more in Lumetri than most users realize. And do it faster also. You just gotta know the territory ... and have a control panel.

[Richard25417651c29k]

But none of this matters if the properties constantly reset themselves. Besides, I've been editing video for 20 years. I can go on and on about my experiences as well, but it doesn't negate the fact that this is an issue and has been an issue for YEARS. It happened on my old machine. It happens on my new machine. It happens on my work machine. They're all macs, but it's not just a mac problem from what I've read. It would be amazing to do color in Lumetri in a pinch, but that's NEVER the case. I end up spending way more time doing the work 2 and 3 times because it constantly resets the parameters. It's not worth the trouble anymore. I'm glad it works for you. It doesn't work for me. I started finishing projects in Resolve a year and a half ago. Every once in a while I'll dip my toes in Lumetri again, realize it's still happeneing, and go right back to Resolve.

[Richard25417651c29k]

Believe me, I tried every work around. Tried it in the Effects Control, in the Color Workspace, everything - and it's completely random. Sometimes one parameter will reset. Sometimes multiple. Sometime the entire Lumetri effect will go back to default. Sometimes it happens when changing a value. Sometimes when I click back into the timeline. Sometimes when I deselect a clip. One thing to note though, it doesn't happen in AE. I can use Lumetri in AE with no issues. It's strictly a PR problem. It's absolutely infuriating, and that's exactly why I'm here. I've googled this issue too many times with no solutions. Out of pure stubborness and frustration I keep trying it because going through Resolve for every tiny little bit of color grading is annoying. It's fine for a big project, but I don't want to send a :15 edit into Resolve. I shouldn't have to. Also, I made a meme and posted it in one of the Premiere social groups I'm a part of on Facebook, and trust me - there's plently of people dealing with it. I think that's the issue really - people just deal with it. They know it's a bug, they've gotten used to it, they expect it, so they end up color correcting every shot 3 times.

[R Neil Haugen]

Oh, I believe you! I thought I'd made that clear ... I believed you, but could not replicate. And also noted that from experience this affects a relatively small subset of users.

Which actually would be a large part of the problem. Troubleshooting inevitably requires being able to replicate the issue. It is nearly impossible to fix something you cannot replicate, as how can you know that what you are trying to do to 'fix' something has any effect, if you don't have that situation to fix?

Premiere has several nasty things it can do, under very specific, typically unknown circumstances, to a select group of users. Which is horrible in the extreme if you happen to be one of those unlucky people. 

And yes, I've been in that select group myself before. One build series, I had to wait like four months before adopting as the first 2-3 builds of that series did something very odd on my machine. But only my desktop, not my laptop. Maddening.

[PictoPictures]

This has also been happening to me for years on ALL effects within Premiere Pro.

The issue seems to be when I use the keyboard arrow keys to change a setting - ie. click on a setting to change it, then press the up/down arrow keys to move the setting 1 point up/down (holding shift to move 10 points up/down).  Once I click off the effect, all settings reset to default.

Either manually entering the setting required, or click-and-drag on the setting ensures the setting sticks.  Though I find this a slower way to work.

Hopefully the problem will be resolved soon *sigh*

[Erikdsn]

Same thing has been happening to me for years as well. I periodically sesarch the internet when I get frustrated enough.... and here I am again. 

[Retro Visuals]

I have a workaround. I have had this exact issue. I click on the next clip I want to go to then click on the previous clip I was just adjusting. has been working for a couple of days.