I use to use Sony's DVD architect but I left Sony for Adobe because Sony's sofware was just to unstable. For the time being, Adobe has been far more relieable and, I would say, produces a better final product.
Also, I was finally able to get ahold of someone at Adobe tech and they remotely un-installed/re-installed Encore and it has been working the past few days.
I do appreciate Adobe's customer relations. They have always taken care of any issues I've had.
Still wish Encore could be carried on in new versions but as long as En CS6 still works I guess i can be "content".
I finally got it working on my own. I uninstalled everything even the cloud app. Then I reinstalled the cloud app and changed the language to English (International) first thing before installing anything new. I installed prem cc and then the cs6 family, opened encore cs6 and bingo, it opened right up. I had seen mentioning of changing the language in other threads but that didn't work for me, so I thought I would do a clean install and then change the language and it worked. I never saw this clean install mentioned even in Adobe's troubleshooting, I think they should take note and add it, could save some people a lot of guesswork.
If it's mentioned in one of these links then that's fantastic, honestly I won't be reading them to find out, I've waisted more than enough time on this. Okay, curiosity got the best of me, I read them and they are not even addressing the same issue. Besides, video professionals need to be spending their time being productive, not spending hours sifting through obscure threads. The problem needs to be fixed or the answers need to be more readily available. I would suggest, at least, on this troubleshooting page, http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html, add that if simply changing the language does not work for you, try a clean install and then change the language before re-installing. Or, I don't know this might sound crazy, make English (International) the default language, or just take one of the English choices away. Boom, simple fix and you're customers are happier, more productive and not wanting to stab themselves in the eyeball.
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