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devinbotkins
devinbotkins
Known Participant
April 16, 2021
Answered

Error Code 4 - Selector 17

  • April 16, 2021
  • 3 replies
  • 16392 views

Picture a snowboarding video that is built to be nine-minutes and twenty-five seconds had a huge processing time of 19 hours. After two hours of processing adobe returned Error Code 4 - Selector 17 plus a huge video file size of 22.34GB with only three minutes and thirty four seconds of playback.Here are the nuts and bolts of my recent project I’m trying to finish.

 

  • Ten Second Intro including Photo Illustration, Motion Graphic Title & Sound Effects
    Followed by Twenty-Eight Audio/Video clips from my GoPro cameras totaling 6.54 GB file size
    Over layed by Three Audio Tracks totaling 15.7 MB
    Four Photos used in the project including Illustrations equal 8.1 MB
    Video transition dips to black followed by credits overlay
  •  

This is not far from my standard video layout except this time the video is not processing and returns a huge file size. The last edit i recently made was actually 3:30 with a file size of 4.6 GB. I was expecting this video file size to come back around 13GB.

 

What am I doing wrong with this video project?

Devin

    Correct answer Joel5dM350mm

    As someone who spent probably four hours looking at different YouTube videos and deleting a bunch of stuff even though I had over 300 GB, what finally worked for me was:

     

    Following the pathway of the error for where my "Adobe premiere video previews", was, and deleting my previous files that were in there. It was almost like 350 gigabyte worth of files.

     

    So for me, it was:

     

    C:/users/(whatever your username is)/documents/adobe/premiere pro/25.0/adobe premiere pro video previews

    I also went ahead and deleted files from my adobe premiere pro auto save folder... not sure if that mattered.
    Hope it helps.

    3 replies

    J
    Joel5dM350mmCorrect answer
    New Participant
    March 4, 2025

    As someone who spent probably four hours looking at different YouTube videos and deleting a bunch of stuff even though I had over 300 GB, what finally worked for me was:

     

    Following the pathway of the error for where my "Adobe premiere video previews", was, and deleting my previous files that were in there. It was almost like 350 gigabyte worth of files.

     

    So for me, it was:

     

    C:/users/(whatever your username is)/documents/adobe/premiere pro/25.0/adobe premiere pro video previews

    I also went ahead and deleted files from my adobe premiere pro auto save folder... not sure if that mattered.
    Hope it helps.

      K
      Keekee881
      New Participant
      August 27, 2025

      this worked for me, thank you so much! 150gigs in mine, had no idea smh lol

      Ann Bens
      Ann Bens
      Community Expert
      August 27, 2025

      If you delete preview and you render the timeline your preview files are made again.

      As for auto save: no auto save no project files to fall back on.

      S
      Spencer351554151l8e
      New Participant
      March 20, 2024

      Check your frame rate for each clip as well.

       

      I had an issue because my intro video was at 30 fps and the phone recording was at 60fps.

       

      60 fps required substantially more space. 400 GB for 41 minutes of space.

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      September 2, 2021

      Devin,

      Sorry you never got a response from the community. The error code dialog box indicates that you are out of storage. Switch your export location to a drive with more space.

       

      Thank You,
      Kevin

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
        S
        slproco
        Participating Frequently
        January 19, 2023

        I have this problem as well actually. But I am exporting to my desktop and I have 3TB of free space left....

          D
          Damien273689484zuw
          New Participant
          February 3, 2023

          Me too. Its so weird

           

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