error has occurred while opening the project

[hanibald33521360]

while I was working the premier crushed and then when I was trying to open the original project and the 21 autosaved projects they gave me a message that error has occurred while opening the project and I shared the file with adobe customer services and he tried to open the file and getting same message. This’s happened for the second time

[Peru Bob]

Please provide a little more information:

FAQ: What information should I provide when asking a question on this forum?