Error notification "Video Filter Missing"

[Karin34491555ybts]

Hi!

I am running Adobe Premiere Pro 2025 on my Mac M1Max Sonoma 14.6.1 (23G93).

Out of sudden, the program crashed and after re-opening it, this error notification popped up. I am using the Dehancer Pro plugin to color grade my footage and the plugin is no longer usable in Premiere. I've tried uninstalling and re-installing Premiere. I've tried reinstalling Dehancer as well us upgrading and downgrading to newer versions and nothing has worked so far.

I am working on a time critical project where I need to be able to use the plugin. Does anybody have any solution on how to find a workaround for this "Video Filter Missing" issue?

Thank you!

[Carlos Ziade]

try to clean your media cache and reset the preferences, then restart

[Ishan Y]

Hey Karin,

Sorry for the issue. I see there's a new update available for this plugin (https://adobe.ly/3I01R6N). Please install it and check if you still see the issue.

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.

[Karin34491555ybts · Accepted solution]

Thanks so much for the help! The issue was resolved now. In case anybody else runs into the same issue, here is what solved it:

Clearing the media cache and reseting the preferences didn't help.

Downloading and installing the latest version of the Dehancer plugin didn't work either.  

I reached out to Dehancer and they told me to click on the three lines next to the video effect manager and open the window "manage video effects". Here, I was able to tick the missing filters and re-activate the plugins again, after a restart of Premiere, everything worked like it should again.

[Ishan Y]

Thanks for sharing the solution with us! I'm glad you found a fix.