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scottb1708573
New Participant
May 17, 2021
Question

Error receiving synchronous frame - when using colour match in lumetri colour.

  • May 17, 2021
  • 3 replies
  • 5238 views

Trying to synch up colour from different video channels. It usually works fine but for whatever reason I'm getting the error message: Error receiving synchronous frame. 

Any help would be greatly appreciated. 


    3 replies

    rachelcenter
    rachelcenter
    Brainiac
    June 15, 2022

    i'm getting the same error. i'm on premiere 2022. i nested my sequence like one user suggested and that did not solve the issue. ive attached my sequence settings

      D
      DRA29843957ahxa
      New Participant
      May 11, 2023

      You got any answers yet bro? Im in desperate need for the answer to this situation

        D
        default9p4oq06y1z5e
        New Participant
        September 8, 2021

        I finally solved it! 

        You need to NEST each clip before applying the color match. This will stop the infinite "analyzing " and you can actually apply the color match.

        Def a bug in the software. It has something to do with the program unable to find the start and end points of the clips. 

          Kartika Rawat
          Community Manager
          Kartika RawatCommunity Manager
          Community Manager
          May 25, 2021

          Hi there!

          Sorry for the issue. Can you let us know your system details (OS, CPU, RAM, GPU)? When exactly are you getting this error in editing?

           

          Let us know.

          Thanks,

          Kartika

          N
          Nirukshan5EAF
          New Participant
          July 1, 2021

          Hi, I have the same problem as the original poster. I get the error, right as I click "Apply match" once I have selected the reference frame. After, the button is stuck at "Analyzing". I have tried with multiple video clips and the problem exists.

           

          OS: Windows 10 Education

          CPU: i5-7500 CPU @ 3.40GHz

          RAM: 8GB

          GPU: Nvidia GTX 1050Ti

           

          Thanks!

          M
          Michael Grenadier
          Community Expert
          July 1, 2021

          and please tell us your source properties and sequence settings.  by any chance, are any of your sources from a smartphone or screen recording?  If so, the issue may be clips with variable frame rates.  Here's the shpiel.  Please let us know if this works...


          use mediainfo to determine whether your source is variable or constant frame rate

          https://mediaarea.net/en/MediaInfo/Download

          if it's variable use handbrake to convert to constant frame rate

          https://handbrake.fr
          and here's a tutorial on how to use handbrake

          https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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