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Question

Error Rendering Selector 17 Error Code 19

Forum|Forum|3 years ago
January 19, 2023
3 replies
3370 views

Error constantly appearing when rendering.

There are someways to turn it around, if it's always a matter of trying again and again, which takes me a lot of time.

I even asked for a definitive solution, which they just couldn't give me, saying that it was an issue with the external server I'm using. Besides it was not true - even changing the device, the problem appeared again -, they suggest they blamed the server company (btw, it's a company server, used by hundreds of other people).

I guess I'll just have to wait for the next version...

Warren Heaton

Community Expert

What type of file server is it?

If you cannot work from a NAS specifically configured for video or a SAN, I'd work locally and copy files over as each project is completed. If you work from a separate folder for each project where the Scratch Disk settings are all set to "Same as Project", it's pretty easy to put and get entire project folders - especially across a high bandwidth network.

Miguel SalvadorAuthor

Participating Frequently

Thanks, I actually already did that - although it is not practical to copy hundreds of gb constantly from one place to another, I think it solves for now...

I didn't get what do you mean by "it's pretty easy to put and get entire project folders - especially across a high bandwidth network."

M

Michael Grenadier

Legend

Unfortunately working with media and video editing on a network is not simple and makes demands very different than people trying to access a work processing file or spreadsheet. This is why Avid still has something of a lock on people needing to work with shared media... And I know that dealing with IT people is not always easy.. Can you set up your system to render to a local drive connected directly to your workstation to see if that makes a difference.

Miguel SalvadorAuthor

Participating Frequently

NOT AN IT/SHARED MEDIA ISSUE.

Unfortunately, I'm tired of several adobe specialists unsucessuflly dealing with this issue, and blaming it on my system.

Already cheked with my company IT team and there are much more complex programas - like autodesk revit - working well...

I even copied all files to my local pc and the problem maintains.

It's clearly an issue with your adobe version!

It's urgent that you solve it!

Kevin-Monahan

Community Manager

I'm talking about the adobe staff themselfs, not the community.

I'm still trying to be helped by them.

Hi, Miguel,

Thanks. I am so sorry about that. I'm an Adobe employee. I didn't mean to be flippant. We don't have any cases where changing to another video preview codec doesn't permanently fix the issue. Weirdly, it keeps coming back. That's a new one!

Your other errors are worrisome. I saw that you have the XMP issue in one of the screenshots. That problem can be solved by using English-only letters in your exports. You can also roll back a version to be free of the issue. It's being fixed now.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Kevin-Monahan

Community Manager

Hi Miguel,

Your error is a video codec issue. Can you try changing it to another one? QuickTime > ProRes LT is a common one. Info on how to do so is here.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Miguel SalvadorAuthor

Participating Frequently

That is one of the ways of turning it around - already did that -, but the issue always comes back...

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