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Hey,
Whenever I open my project in premiere pro, I get the error message above. I have already been looking for solutions, but opening an auto-saved file or a save file from earlier, it still gives me the same error message. I cannot even get into the project screen to save it to another place.
PLEASE HELP.
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A few things to try.
Reset your Premiere Pro preferences.
With Premiere Pro closed, navigate to the preferences file and move it to another location.
By default, the preferences files are located here:
The next time you open Premiere Pro, it creates a new preference file.
More details here:
https://helpx.adobe.com/premiere-pro/using/reset-preferences.html
Then launch Premiere Pro by launching from the app - not from any existing project. Basically you want to open a fresh new project and see if that works.
If it does - clear your 'cache' files
now try launching one of your problem projects by using 'open project' from the file menu.
If that does not work try 'importing' one of your problem projects.
In a fresh Premiere Pro project go to the file menu and select 'import' - choose one of your old projects and follow the prompts to import 'entire project'.
All the best and good luck. If none of this works, others here may have suggestions - so report back
+ provide some details about your OS and the computer and the version of Premiere Pro you are using.
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Thanks for the thorough reply. I will take a look at it in detail in an hour or two. I will let you know if it works!
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By the way, I am using a Windows 10 custom built PC with the latest version of Premiere Pro, so no issues there.
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None of this worked for me...I'm still getting the error...ugh! 😞
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Hi @Jan de Laat
Seems like you have a corrupted project file.
Try the suggestions here. https://youtu.be/pvNtlXD5p7k
Let us know how you go
mj
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I will try out deleting my preferences, but the other suggestion from that video I already tried, without succes. Thanks for your reply, I will let you know if it works.
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are you editing on an external drive? try moving everything locally.
did you try to start a fresh new project and import the damaged one into it?
reset premiere pro preferences.
Clean your media cache
I would try xml wrench but their website is http which is not secure
try what we ussually do to downgrade to previous premiere pro versions (maybe it works):
1. create a copy of your project file (DO NOT WORK ON THE ORIGINAL PROJECT FILE)
2. right click on it and open with 7zip(you can install it for free)
3. select open archive in 7zip
4. right click the file and click on Edit
5. go to line number 4 and change the last number in the line (version = x) to = 1
save the file and open
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Thanks for your reply, I will take a look at your suggestions in detail in an hour or two. I will let you know if it works!
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Long shot, but try an online Premiere Pro Project Downgrader
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That does not work for projects in Premiere Pro 2022, sadly.
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Thanks everyone for the help, but nothing works. Does anyone have any other suggestion? Otherwise I'll be forced to start all over again which will cost me more than 10 hours of work.
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Does anyone have any other suggestion?
By @Jan de Laat
I don't know if he is still doing it, but this user has repaired corrupted project files for other users:
https://community.adobe.com/t5/user/viewprofilepage/user-id/12528724
Try sending him a PM.
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hello there1 I sadly have the same problem - did you find any solution in order to restore/repair a damaged premiere pro project. And also if you dont have any auto saves...?
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I had zero luck with everything else and legit the only reason anything worked for me was because of a random auto-save with a bunch of numbers on the end. It was the only one of my 10 autosaves that worked for some reason. In my case, something got messed up with my video memory/NVidia driver and somehow a bunch of temp files pertaining to the project must have been deleted or moved or I don't know. None of it makes sense to me, but somehow 1 out 10 autosaves worked. I'm so sorry you don't have autosave though -- I went into full panic mode and I can't imagine what you've had to deal with. 😞
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same problem here.
things i tried:
- Auto save
- downgrade pr
- Clean import
- Hard reset pr (preferences etc)
- other pc (windows and mac)
- xlm wrench (error importing file)
- 7zip (crashed when clicking on edit file)
First time having this problem. i was using this project without any issue couple days ago. then i updated my Premiere Pro and my file just went damaged. any suggestions?
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Try creating a new Pr project and importing this sequence into the new project @Audrey BFP
Keep us posted ok?
Hope you win.
Best
mj