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Error while creating Project backup

Explorer ,
Jan 13, 2025 Jan 13, 2025

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I am trying to save a new copy of a project/sequence using Project manager to copy media to a new location and this keeps failing each attempt. I have attached a screenshot of the error code that keeps re occuring.

 

Any ideas how to resolve this issue using Project Manager?

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correct answers 1 Pinned Reply

Adobe Employee , Jan 14, 2025 Jan 14, 2025

Hi @DigitalxxKnife -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

 

Kevin has some great questions to get us started figuring out what is causing your issue.  let us know when you can.

Sorry for the frustration.

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Explorer ,
Jan 13, 2025 Jan 13, 2025

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Error code during Project Manager copying process:

-1609629695

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Adobe Employee ,
Jan 13, 2025 Jan 13, 2025

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HI @danielj34074898,

Thanks for the message. Sorry about the error. That is an unusual error. It looks like one you get when the GPU is overloaded. What format are you trying to copy over? What kind of computer do you have, including its internal specs? I hope we can help you here. Sorry about the issue.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Adobe Employee ,
Jan 14, 2025 Jan 14, 2025

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Hi @DigitalxxKnife -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

 

Kevin has some great questions to get us started figuring out what is causing your issue.  let us know when you can.

Sorry for the frustration.

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Explorer ,
Jan 14, 2025 Jan 14, 2025

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Hi @Kevin-Monahan @jamieclarke ,

PC SPECS ARE:

 

Nvidia Geforce RTX 4060 Ti
64 Gigs Ram
AMD Ryzen 7 8700 8 Core
Samsung SSD

Latest version of my video card driver and Premiere Pro 24 build.

I am assuming it must be an issue with whats in the sequence which is mixed media, nested clips ect.

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Adobe Employee ,
Jan 14, 2025 Jan 14, 2025

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HI @DigitalxxKnife - What GPU driver are you using?  Can you show a screenshot of your Project Manager settings, What options are you choosing?

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