Skip to main content
Z
ZWestbrook28
New Participant
December 21, 2017
Answered

Essential graphics/graphics not working

  • December 21, 2017
  • 9 replies
  • 42952 views

None of the preset graphics work when I load them into my sequence. I can see they are there in the Essential graphics tab and when I click and drag them into my sequence there's nothing there..

This topic has been closed for replies.
Correct answer racinesc84804855

Racines: When you say "it is empty", are you referring to the Adobe Premiere Pro CC 2018 > Contents > Essential Graphics folder on your hard drive? Check that folder and see what's there. Also, what is your OS version and what version of Premiere Pro are you working with (i.e., did you most recently install)?


Thank you all: i found the solution, after re installing, i found the graphics window (somewhere else, but found it Thanks again. Yves

9 replies

Alex MuckRunner Richard
Alex MuckRunner Richard
Participating Frequently
June 27, 2020

HELP! 

I have a time sensitive project and Essential Graphics keeps crashing! im getting this message everytime I try to edit my rolling credits.

 

Premiere Pro has encounterd an error 

../../../Mezzanine/AP/Inc/ComponentParamActor/TripleComponentParamActor.h_342

 

My set up 

Computer: Mac Pro (late 2013)

Processor: 3 GHz 8-Core Intel Xeon E5

Memory: 32 GB 1866 MHz DDR3

Graphics: AMD FirePro D700 6144 MB

 

I have tried setting graphics from Metal to software only and it has not helped

 

I cant find any help online! Ive filled out 4 crash reports and Adobe is ignoring me. I have a very important project due tomorrow and I need to solve this now. I feel helpless and depressed. It's just titles for shucks sake.. what am I doing worng? It was working earileer.  

K
Kirby26049565v8n1
New Participant
April 23, 2023

I am having the same problem. I agree this needs to be fixed. I can feel your frustration. Someone please help. I am trying to edit a project too and I can't load my graphics in the project window as well. 

R Neil Haugen
R Neil Haugen
Brainiac
April 23, 2023

I can't tell from your post what exactly is happening. Do you mean you can't see them in the Project panel, or in the Program monitor when added to a sequence in the Timeline panel?

 

Mogrts don't normally 'show' in the Project panel, they're normally "housed" in either the Browse tab of the EGP in your Local Folders, or in your CC libraries. 

 

And of course when used, are put onto sequences in the timeline panel ... and should show their and of course in the Program monitor.

 

So ... giving more specific information as to what you are doing and what happens when you do so would be helpful.

 

Neil

Everyone's mileage always varies ...
W
whon90221827
New Participant
December 25, 2019

Can you have me? My EG was not working too

O
Okradon
New Participant
August 17, 2018

I am having a similar issue and in fact successfully bought and added a graphic from the store but even though the preview is there I just cannot drag into a project.

Mac OS 10.13.6

2.6 GHz Intel Core i5

16GB 1600 MHz DDR3

Inte; Iris 1536 MB

R Neil Haugen
R Neil Haugen
Brainiac
August 18, 2018

The preview is ... where?

Neil

Everyone's mileage always varies ...
R
richardp54756274
Known Participant
June 20, 2018

I'm experiencing almost the same thing, but i can't make it work by reinstalling.

Problem:

I can see the Essential Graphics panel and all it's content in Premiere Pro CC app, looking like it should

I can drag whichever template into my sequence timeline and drop it there, but there's no graphic showing on the Program window, hence I can't edit the template with the text tool becuase the graphic is simply not in the Program monitor.

I reinstalled Premiere pro CC 2018 but problem remains.

I'm on a MSI GS73VR 7RF Stealth pro laptop

i7 Processor

16 GB RAM

GTX 1060 GPU

Windows 10

R
richardp54756274
Known Participant
June 20, 2018

I've found a work around for this:

Originally I've stored my project folder in my desktop Dropbox folder.

When I move the project folder to another location outside of Dropbox problem resolves.

N
nazeninasif
Participating Frequently
April 8, 2018

I hope it helps: https://youtu.be/muICQ9rEFLs

Randune23
Randune23
Inspiring
May 21, 2022

This video is from 2018 and the PP EG panel has changed.  This did not help me find my EG mogrts.  I rebooted and at least now I can see the EG Adobe Stock mogrts (which are pretty much worthless b/c nothing is free).  Hopefully, they eventually show up like they have in the past.  It's just weird...it's like ***POOF*** they're gone!  

 

Randy

R Neil Haugen
R Neil Haugen
Brainiac
May 21, 2022

There should be quite a number of free mogrts on Adobe's stock via the EGP Browse panel ... you can search by fee, that should bring them up.

 

Neil

Everyone's mileage always varies ...
Kevin-Monahan
Community Manager
Kevin-MonahanCommunity Manager
Community Manager
January 9, 2018

ZWestbrook,

We haven't heard back from you. Are you still facing this issue? Please let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
E
Elhanova
New Participant
November 6, 2020

I am still having the same problem. I am using Premier Pro 2018. I can drag the .mort files that I have created and I can slo use the Basic Lower Third.mogrt but when I download a sample from internet I cant drop it to the sequence. I says: the thing about after effects bla bla bla

stefan_gru
stefan_gru
Inspiring
December 21, 2017

ZWestbrook28: What graphic template are you trying to drag? For example, you're in the EG panel and go to Browse and then open the Credits folder and try to drag Classic Credits to your sequence — nothing happens?

jamesd7496974
jamesd7496974
New Participant
December 22, 2017

You did not ask me, but for me templates all seem to be empty. Neither can I enter a text title in the program screen. I've tried templates as an object on my existing sequence timeline, and I've made new sequences for them, all to no avail.

    stefan_gru
    stefan_gru
    Inspiring
    December 22, 2017

    What's your OS? I am on macOS 10.12.6. When I look inside the contents of the Premiere Pro 2018 app, I see this:

    Adobe Premiere Pro CC 2018 > Contents > Essential Graphics, and then a bunch of folders containing the .mogrt files:

    Do you not see this? If not, or if the folders are all empty, that would explain why nothing shows up in the EG panel.

    jamesd7496974
    jamesd7496974
    New Participant
    December 21, 2017

    I am using Premiere Pro CC2017, and have the same problem. Essential Graphics just don't work at all. I updated to 2018, and and Essential Graphics DID work, but I had so many OTHER new bugs, I had to go back to 2017 until Adobe gets the bugs worked out. I really wish they would test these new releases better before launching, I have lost so much time dealing with these issues.

      Peru Bob
      Peru Bob
      Community Expert
      December 21, 2017

      Is the track targeted?

      Is the track locked?

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices