• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Export error 1609629695 (Wrap Stabilizer effect)

Explorer ,
May 27, 2024 May 27, 2024

Copy link to clipboard

Copied

Hi, this is the error I constantly get since last week, I hope someone can help me with that!!

On Premiere exporting in h.264 .mp4On Premiere exporting in h.264 .mp4On Premiere exporting in Quicktime .movOn Premiere exporting in Quicktime .movOn Media Encoder exporting h.264 .mp4On Media Encoder exporting h.264 .mp4

 

  • Issue - Export failure, wrap stabilizer effects seems to be the cause (see picture)
  • Adobe Premiere Pro version number: 24.4.1 (error happend also on the previous version)
  • Operating system - MacOS Sonoma 14.4.1
  • System Info: CPU, GPU, RAM, HD:
    Apple M1 Pro, 10 Cores (8 performance, 2 efficiency)
    RAM : 32Go
    Hard Drive : SSD Samsung T7 2To
  • Video format: .mov (panasonic gh5) and .mp4 (DJI drone) 59.94 and 23.976 fps
  • Workflow details:
    Sequence settings : 29.97 fps
    Interviews and VOs covered with BRoll (that need stabilization) Some parts are from a multicam sequence of 2 cameras (interviews).
  • Steps to reproduce - (Very important!) Export as usual : File/Export/Media, select the settings then hit Export in Premiere or in Media Encoder (I tried different formats/codecs : .h264, .mov, ProPes422HQ, .mp4 and got always the same error)
  • Expected result - Video exported normally
  • Actual result -  Failure in the export, abortion of the process, only a part of the video is in the file exported, until the bug happens I guess

 

Tried both exporting with hardware encoding (only possible with Media Encoder) and software encoding.

 

Tried to take off the wrap stabilizer effect but I still get the error and if not, the failure is at another shot stabilized.

 

The shots that seem to be the problem are in 59,94 fps (not slowed down) and my sequence is 29.97 Dropframe (I have to deliver on that timecode). Would that be part of the problem when I apply the stabilization effects?

 

I hope someone can help me 🙏🏻 Thanks in advance.

TOPICS
Export

Views

293

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , May 28, 2024 May 28, 2024

Hi @ESTLL,

I appreciate the bug report and the info you provided.

 

It might be a corrupt clip. Can you try rendering and replacing the clips with a ProRes version of each one and then try exporting again? Alternatively, transcoding problematic clips to an editing codec like ProRes, stabilizing them, and then exporting them again.

 

Please try one of these troubleshooting steps and report back.

 

Please also let us know the duration of the sequence and whether many other GPU-accelerated effects

...

Votes

Translate

Translate
Community Expert ,
May 27, 2024 May 27, 2024

Copy link to clipboard

Copied

Have you tried exporting anything else? Do you have plenty of free disk space?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 27, 2024 May 27, 2024

Copy link to clipboard

Copied

I don't have this issue with other projects. I have about 150Go free on my external SSD.

 

I copied all my sequence into a new project and I still get the issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 28, 2024 May 28, 2024

Copy link to clipboard

Copied

Hi @ESTLL,

I appreciate the bug report and the info you provided.

 

It might be a corrupt clip. Can you try rendering and replacing the clips with a ProRes version of each one and then try exporting again? Alternatively, transcoding problematic clips to an editing codec like ProRes, stabilizing them, and then exporting them again.

 

Please try one of these troubleshooting steps and report back.

 

Please also let us know the duration of the sequence and whether many other GPU-accelerated effects (Lumetri Color, etc.) were added. I suspect you may have exhausted the system's graphics capabilities. I hope that we can work on helping you with a more reliable workflow with your existing system and media. Take Care.

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 28, 2024 May 28, 2024

Copy link to clipboard

Copied

@Kevin-Monahan Thanks for your answer. I finally succeeded exporting when I ran Premiere on Rosetta.

 

Also, I just tried your suggestion (back into Apple silicon version), I "rendered and replace" directly on the timeline and then exported, and it seemed to work as well! That is weird because I tried that method before and it wouldn't work at this point...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 12, 2024 Jun 12, 2024

Copy link to clipboard

Copied

LATEST

@Kevin-Monahan
Update : Even on Rosetta I constantly get this error. Export crashes on Media Encoder (I use it almost all of the time because I need to keep working during the export. Even when I'm running both Premiere and Media encoder with Rosetta.

 

It is always 2 to 5 clips stabilized (all analysed before the export process) that make the export crash. I scroll the timeline to go to the timecode mentionned in the error message to find the problematic clip. The last frame is black. So I drag the next clip a little to the left to cover that last frame. I have to re-analyze those 2 clips for stabilization. Then I run the export again. It crashes and I get the error. I scroll the timeline to go to the timecode mentionned in the error message to find another problematic clip. The last frame is black. So I drag the next clip a little to the left to cover that last frame. I have to re-analyze those 2 clips for stabilization. Then I run the export again.

 

So much time wasted, my versions come late for deadlines... And by time, my edit is no longer on the beat 😅

 

The problematic clips are .MOV files shot in V-log (as all my other footage from the shooting). I have to say I'm working with V-log footage converted to Rec709 set in Lumetri's settings. That must be why some clips are kind of corrupted or are rushing with the warp stabilize effect. But why those particular clips? How to avoid it?

 

"Render & replace" dosen't work well for me in that case because it will either render the stabilization effect, or either zoom into my 4k clip to fit on my HD timeline with no possibility to zoom out because the "motion" section is grayed out.

 

How can I keep my log information (because I have to color correct the shots later) while stabilizing the shot as well? That may be the solution...

 

Update:

This happen when exporting with these settings :  H.264, .mov/.mp4, interlace (upper field) 29.97 Dropframe (all my sequences are set in this framerate)

Seem to have no problem when exporting .MXF

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines