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Participating Frequently
March 25, 2020
Answered

Export Error Error compiling movie. Accelerated Renderer Error Unable to produce frame.

  • March 25, 2020
  • 7 replies
  • 25848 views

Adobe Premiere Pro and Media Encoder 2020

Windows 10 Pro

Intel Core i7-8550U 1.8GHz/2.0GHz

16GB RAM

500GB SSD (C:) and external USB HDD for the project.

Nvidia GeForce GTX 1050 Max-Q 4GB

 

Haven't had these issues before while exporting and suddenly I can't even get it to render within Premiere, let alone in Media Encoder. I have cleared the cache and tried both Software and GPU rendering. Using the GPU gives me the following error:

Export Error
Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: H.264
Writing to file: \\?\K:\Season 2\Studio\Exports\Drafts\americanrust_fulldraft4.mp4
Writing file type: H264
Around timecode: 00:00:09:21 - 00:00:10:14
Rendering at offset: 10.010 seconds
Component: H.264 of type Exporter
Selector: 9
Error code: -1609629690

 

Using software just freezes both Premiere and Media Encoder.

 

I am using a LUT and some of the clips on the timeline have Red Giant Universe plugin on them. I have never had this issue before using this plugin. No morph cuts and not really any transitions in there either as it's a music video.

 

My graphics card is up to date, I've installed the 'game ready driver' as it seems this is the most recent one. The other option is the 'studio driver' but I have the same issue regardless.

 

My Windows power saver is set to high performance. There shouldn't be anything holding this down. I'm hoping the answer is that my graphics card just isn't powerful enough - surely there is a way to slow the render so it can get through it without overheating?

 

Thanks

Correct answer Rob Ainscough

Rob,

You've done an amazing job of testing this. I'm going to "ping" some people to see if some answers or assistance might be acquired.

 

Neil

 

@Kevin-Monahan 

@mattchristensen 

@TrentHappel 


SOLUTION: 

 

It's a long read ... 

 

Hi Neil,

 

More diagnostics. 

 

I managed to get a new 3060Ti.  Installed, DDU prior drivers (complete wipe) to make sure they were gone, unplugged network cable to make sure Win10 didn't try to install drivers from internet.  Installed the GPU, installed the new nVidia SD drivers, started Adobe, enabled GPU Accelerated, started the render and ... drum roll ... same exact problem.

 

Switch to Software and no issues with render, just a lot slower even on an AMD 5950X.

 

Not one to give up, I downloaded the latest CUDA 11.4.2 drivers from nVidia.  Opened Pr, selected GPU Accelerated, Render In and Out made no difference still failed.

 

So, I disable the track that has my Ae project import (simple logo Ae project).  Try again, and viola, GPU render In/Out completes is just a few minutes.  A clue! 

 

Sooo, now I bring up Ae and open the "offending" project, I save it of as a different name and then do an export to Adobe Media Encoder with queue item set to H.264 and Renderer set to GPU Acceleration CUDA.  Media starts and then fails with the exact same error:


- Encoding Time: 00:04:37
09/14/2021 11:36:03 AM : Encoding Failed
------------------------------------------------------------
Export Error
Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: H.264
Writing to file: \\?\D:\After Effects Projects\SimHorizonLogoNonRotating2021_AME\Sim Horizon Logo.mp4
Writing file type: H264
Around timecode: 00:04:48:17 - 00:04:48:26
Rendering at offset: 288.567 seconds
Component: H.264 of type Exporter
Selector: 9
Error code: -1609629695

------------------------------------------------------------

 

So in Me, I select Software Only ... thinking this will work ... but it doesn't, same exact error but sooner??

 

------------------------------------------------------------
- Encoding Time: 00:00:15
09/14/2021 11:43:31 AM : Encoding Failed
------------------------------------------------------------
Export Error
Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: H.264
Writing to file: \\?\D:\After Effects Projects\SimHorizonLogoNonRotating2021_AME\Sim Horizon Logo.mp4
Writing file type: H264
Around timecode: 00:00:00:11 - 00:00:00:13
Rendering at offset: 0.133 seconds
Component: H.264 of type Exporter
Selector: 9
Error code: -1609629695

------------------------------------------------------------

 

Next I try Ae export to Me using Apple ProRes 422 LT with GPU Acceleration and same error, very early.

 

------------------------------------------------------------
- Encoding Time: 00:02:10
09/14/2021 11:51:17 AM : Encoding Failed
------------------------------------------------------------
Export Error
Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: Apple ProRes MXF OP1a
Writing to file: D:\After Effects Projects\SimHorizonLogoNonRotating2021_AME\Sim Horizon Logo_1.mxf
Around timecode: 00:00:00:01 - 00:00:00:06
Rendering at offset: 0.033 seconds
Component: Apple ProRes MXF OP1a of type Exporter
Selector: 17
Error code: -1609629695

------------------------------------------------------------

 

So now I start looking at what specifically is in my Ae project that seems to be triggering this error.  I disable a Transform Effect and BINGO, Ae project renders without any errors (GPU Accelerated or Software).

 

So I render the Ae project to Apple Pro Res 4444 with RGB + Alpha.  I add the Ae output to my Pr project (remove the Ae Import project).  Do a full render in/out with GPU acceleration, all good ... VERY fast with GPU Acceleration (to be exact Software was 7 hours, GPU was 14 mins).  So the FINAL test, Export the project to YouTube 4K UHD MP4 with GPU acceleration enabled ... again, super fast, video file created, no errors!

 

Soooo ... this journey ends on a positive note, a solution!

 

However, the actual reason for the error remains a mystery and I really would like an Engineer to look at this and report back on why this happened?  Please see attached image for the FX that caused this nightmare ... if you or an engineer sees anything wrong with it, please report back.

 

Also, please add my request to get MUCH better error reporting mechanism rather than -1609629695 ... not helpful at all, may as well have an error message that says "It Broke" ... just as useless 😉

 

Cheers, Rob.

 

7 replies

WampooMedia
New Participant
September 8, 2024

Had a similar issue. Doing a custom reinstallation of nVidia drivers resolved this.

------------------------------------------------------------
 - Encoding Time: 00:00:02
09/08/2024 11:31:33 AM : Encoding Failed
------------------------------------------------------------
Export Error
Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: QuickTime
Writing to file: E:\Video Projects\George Worrell - Neighborhood Favorites\assets\footage\Proxies\fx3_4183_Proxy.mov
Around timecode: 02:29:26:11
Rendering at offset: 0.000 seconds
Component: QuickTime of type Exporter
Selector: 17
Error code: -1609629695

1. Clicked Reinstall driver

2. Did  custom installation 

 

3. Used the "Perform a clean installation" option at the bottom.

4. I am now able to render with the CUDA option. The software option worked before but was significantly slower. 


Nightmare over. I can now continue the evening's plans with peace of mind.

WampooMedia
New Participant
September 8, 2024

Specs for anyone who cares.

Device name	Creator
Processor	AMD Ryzen 7 2700X Eight-Core Processor            3.70 GHz
Installed RAM	32.0 GB
Video Card: NVIDIA Geforce RTX 2070
New Participant
December 17, 2023

I've gone through every post online without success looking for the solution to: "Video Preview Error, Error Compiling Movie, Unknown Error"

Not once did I see it suggested that the problem might be with the Premiere Pro programme. After weeks of searching and stress: I DELETED THE PREMIERE PRO PROGAMME AND RE-INSTALLED IT, and found that was the solution.

New Participant
January 8, 2022

I got the same problem and I tried so many things but it didn't work. Finally I just copied the the whole timeline and opened a new project in Premier pro and pasted all the slides on a new timeline and it worked. I exported my video. 

Kevin-Monahan
Community Manager
Community Manager
March 26, 2020

GB,
I'm glad you got your problem solved via smart rendering. Using preview files to harness an export is the way to go should you be in certain workflows with your particular computer. Your intuition is correct. A more performant GPU would have helped this situation with your standard workflow. That said, a workflow centered around smart rendering might be suitable considering the hardware you own. 

  • What would help guide you in designing your ideal workflow is knowledge of how the "Mercury Playback Engine" works, and how your GPU is working with it. Details are here in this legacy blog post.
  • For example, knowing that "Scaling" is one thing handled by the GPU. So are GPU accelerated effects, like Lumetri Color, and Warp Stabilizer. So, if you're working with 4K footage scaled to a 1080p sequence that has a color grade and a stabilzation applied, you've got 3 GPU processes going on. 
  • The error you are facing is when during exporting, too many GPU processes are overloading your GPU. Your CPU is going full tilt doing the encoding, so it cannot assist in the rendering of these frames. So: you crash with Error Compiling Movie or Can't Produce Frame, or similar warning because all available processes are literally tapped out.
  • The "smart rendering" workflow that you ended up using can help with situations like this because all the GPU processing that is normally firing off in the export/encode process had been previously offloaded to "preview files" which are used in stictching together files that already exist. The files are merely copied, not encoded. This results in a very fast export process, as you found. The downside are a lot of large preview files, but these can be deleted after you have exported your show.
  • If you find errors while watching down, you'll find that smart rendering provides a fast way to fix the error, render a quick preview file, then export at high speed once more. If you had errors in the older workflow, exporting another H.264 file once more with the fixes would take much, much longer...and you might crash along the way!

 

Hope this helps explain what went on there a bit better.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
New Participant
December 13, 2022

Brilliant info, thank you. Does this still stand when using proxies?

Inspiring
December 13, 2022

Proxies are not used during export so they shouldn't affect render at all

R Neil Haugen
Brainiac
March 26, 2020

Then as I noted in my first post...

  • make sure your "preview" format/codec for that sequence is a good quality interframe format/codec like Cineform, ProRes, or DNxHD/R;
  • break the sequence into segments, and do a "render and replace" or "render selection" process for every segment;
  • export the sequence after clicking both the "use previews" and "Import into Project" buttons near the bottom of the Export dialog. This gives you a "master" file for your sequence.

 

Now, you can use that file for whatever you need, or ... export that master file as a compressed H.264/265 file or whatever without troubles.

 

Neil

 

 

Everyone's mileage always varies ...
goodbytesAuthor
Participating Frequently
March 26, 2020

Neil, haven't tried render and replace before but it worked. Selecting 'use previews' on the export also made it a lot smoother - it raced through the export that time. Thank you for your help!

R Neil Haugen
Brainiac
March 25, 2020

No, which is why say rendering chunks to an interframe "preview" format/codec identical to the export to be created is useful. It breaks up the work some.

 

And ... that is then usable as a "master" file. Check the re-import box near the bottom of the Export dialog, and it comes right back into your project after the export. Then export that same file if you need as an H.264/265 file, and all the heavy lifting has already been done. Easy peasy.

 

Neil

Everyone's mileage always varies ...
goodbytesAuthor
Participating Frequently
March 26, 2020

I made my sequence settings for video previews the same as the ProRes export but the same issue is still happening. Yesterday I exported a different sequence (with identical effects) as ProRes and it worked but I'm not having the same luck with the original video.

 

 

And when I export this sequence using software only, it freezes/hangs and I have to end the process as Media Encoder is 'not responding'.

goodbytesAuthor
Participating Frequently
March 26, 2020

I just selected a small portion of the timeline (including the section where it usually fails) and it exported it just fine... but whenever the whole three minute timeline is exported in the same way, it fails.

R Neil Haugen
Brainiac
March 25, 2020

Have you tried an interframe format/codec such as Cineform, ProRes, or DNxHD/R? They would be easier on your gear I would think for the initial encode, and you could also if necessary use "smart previews" ... by setting your Preview format/codec to the same as that you would export using those codecs, rendering each clip, then exporting the sequence with "Using previews" selected.

 

Your rig is pretty low powered, and some Red Giant things take a lot of processing.

 

Neil

Everyone's mileage always varies ...
goodbytesAuthor
Participating Frequently
March 25, 2020

Wow okay, it worked exporting it as ProRes! Thank you.

 

The laptop is the same spec as my older Macbook Pro which never had any issues like this while rendering.

 

'Software only' export on this works either way, but is there a way to limit the power on the GPU so it doesn't just fail?