Export Error

Forum|Forum|4 years ago
December 20, 2021
2 replies
1000 views

I tried to export a video but got an error message. I tried the method given in this link but I cannot find "export setting" as mentioned.

https://community.adobe.com/t5/premiere-pro-discussions/export-h-264-error/m-p/12514722#M378014

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Correct answer R Neil Haugen

For H.264 exports, you go down to the Video tab, scroll down a bit until you get the option "Encoding Settings" ... see where mine shows "Hardware Encoding"?

Just use that drop-down to change to Software Only.

You can also go into the Preferences for Premiere and Media tab of the Preferences dialog, un-check hardware encoding for H.264/HEVC files.

Neil

R Neil HaugenCorrect answer

Legend

For H.264 exports, you go down to the Video tab, scroll down a bit until you get the option "Encoding Settings" ... see where mine shows "Hardware Encoding"?

Just use that drop-down to change to Software Only.

You can also go into the Preferences for Premiere and Media tab of the Preferences dialog, un-check hardware encoding for H.264/HEVC files.

Neil

Everyone's mileage always varies ...