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Export freezing on Premiere Pro 2022.3. (MacOS)

Explorer ,
Apr 18, 2022 Apr 18, 2022

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I just re-opened an old project on the most recent update of Premiere Pro, and am having a terrible time exporting it. The basic problem is: Both Premiere Pro and Media Encoder freeze at exactly the same frame during the export, and need to be force-quit. It's 100% repeatable.

 

The frame on which it freezes is the frame before the start of a third-party transition (BCC Cross Melt), but that exact same transition is used throughout the movie, and prior instances of it are exported correctly.

 

I have, so far, tried exporting a small range around the problematic area, and that works fine. I have also deleted and reapplied the transition at that cut point, and that does not solve the problem.

 

Thoughts on next steps for troubleshooting?

 

[Edited version typo:mod]

TOPICS
Error or problem , Export , Freeze or hang

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Explorer ,
Apr 26, 2022 Apr 26, 2022

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I can confirm that the 22.3.1 update of Premiere and Media Encoder fixes this issue. *pfew*!

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New Here ,
Jul 06, 2022 Jul 06, 2022

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I've got the same problem. Disastrous. I'm trying to export a 60-minute interview, but it always freezes when exporting, at the point when 63% is exported. Then the app crashes. I look at the folder it is meant to export to, and it shows up as 30-minutes long. Therefore, half of the interview is exported. What can we do?

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Explorer ,
Jul 06, 2022 Jul 06, 2022

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Upgrading to the lastest Premiere fixed the problem for me; give that a try first.

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