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jacobmouritsen
jacobmouritsen
Participating Frequently
July 31, 2017
Question

Export PP file to Facebook-covervideo

  • July 31, 2017
  • 7 replies
  • 1291 views

Dear Adobe-types,

I'm trying to make a covervideo for my Facebookpage, but I've run into a problem. After exporting my file, I'm trying to upload it to Facebook, but it's always saying that something is wrong.

It says the following: http://imgur.com/a/bohPa 

My setting when exporting in Premiere Pro is as following: http://imgur.com/a/glGVo

What do I do wrong? I've tried changing the pixel-scale, so that it says 820x312, but nothing really works.

I hope, you can help me. And sorry for my bad English.

Best regards

Jacob

    This topic has been closed for replies.

    7 replies

    premieregal
    Community Expert
    premieregalCommunity Expert
    Community Expert
    July 31, 2017

    Hi Jacob - Rather than selecting the preset, "HD 1080i 25" (as seen in your screenshot) change the preset to "Match Source High Bitrate" and you should be good after you hit export, that is if your sequence settings are 820 x 312 or 820 x 462.

    E
    excited_Genie16B8
    Legend
    July 31, 2017

    Export at 820 x 462.  If that doesn't work, ask Facebook why?

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    July 31, 2017

    The export settings are a bit of a mess.

    1280 to 1920 framesize.

    23,976 to 25 fps

    progessive to interlaced.

    Leave it 23.976 and progressive.

    You can post images directly on the forum (insert image)

    Jose Panadero
    Community Expert
    Jose PanaderoCommunity Expert
    Community Expert
    July 31, 2017

    What is the file size in MB?

    Jose Panadero
    Community Expert
    Jose PanaderoCommunity Expert
    Community Expert
    July 31, 2017

    Then you can try with another Internet browser. Not all browsers are valid for uploading video to FB.

    jacobmouritsen
    jacobmouritsenAuthor
    Participating Frequently
    July 31, 2017

    I've tried Safari, Chrome, Firefox and Edge..

    Jose Panadero
    Community Expert
    Jose PanaderoCommunity Expert
    Community Expert
    July 31, 2017

    Maybe the data rate is too high. Try to select one of the facebook video presets in the export dialog box. Maybe the Facebook 720p is a good start point. Select H264 as format and then you can select the preset Facebook 720p HD.

    jacobmouritsen
    jacobmouritsenAuthor
    Participating Frequently
    July 31, 2017

    And I've also tried that - same error on Facebook :/

    Jose Panadero
    Community Expert
    Jose PanaderoCommunity Expert
    Community Expert
    July 31, 2017

    Are you trying to upload the encoded video directly in the Publish tab inside the Export Dialog Box??

    jacobmouritsen
    jacobmouritsenAuthor
    Participating Frequently
    July 31, 2017

    Nope. Exporting it as a regular file, then posting it through Facebook's cover uploading-system.

    Jose Panadero
    Community Expert
    Jose PanaderoCommunity Expert
    Community Expert
    July 31, 2017

    Facebook video is 1280 as maximum horizontal size for cover videos, but they recommend the sizes you get in the alert message. Also they have a limitation in duration. How much time lasts your video?

    jacobmouritsen
    jacobmouritsenAuthor
    Participating Frequently
    July 31, 2017

    I've tried another formats - nothing is changed.

    The video lasts 27 seconds, so that isn't the problem..

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