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Export problem selector 9 error code 3 (H.264)

New Here ,
Nov 02, 2021 Nov 02, 2021

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Hi

I have problems exporting my video in H.264 in premiere pro. I get the notification 'selector 9 error code 3'.

I have a Asus Vivobook 14 with an i5 processor. Before the summer, I had never problems exporting video's to that format. Now I am not able to export it in H.264

My adobe and premiere pro are updated to the latest version. So this will not be the issue.

defaulte9cv1lqc3b6i_0-1635860719272.png

 

How do I solve this problem?

Thank you in advance!

TOPICS
Error or problem, Export, Formats

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correct answers 1 Correct answer

Community Beginner , Nov 09, 2021 Nov 09, 2021
As an addendum to that message, I found that when I disabled Hardware encoding, through edit>preferences>media it made the editing process impossibly slow.  So I couldn't move around in the clips easily.  My solution was to enable hardward encoding, restart the program, continue my edit, but then, before attempting to export the project, to go back to edit>preferences>media and disable hardware encoding.  This requires a restart of the program, but ok.  It works. I can then export an MP4 file. J...

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New Here ,
Nov 02, 2021 Nov 02, 2021

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Have the same problem since the new update. You can try selecting Software Encoding instead of Hardware Encoding for this project. It will take a little longer but you can probably export it that way until we find solution for this problem. 

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New Here ,
Nov 03, 2021 Nov 03, 2021

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Community Beginner ,
Nov 09, 2021 Nov 09, 2021

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I have the same problem with the new update to 2022

 

.  I've tried software encoding, but that doesn't help.  Is there a way to revert to the earlier edition of Premiere Pro?

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Adobe Employee ,
Nov 09, 2021 Nov 09, 2021

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Hi,

See if you can export using Software Encoding. It's in the Video Tab of the Export Settings dialog box.

 

Thanks,
Kevin

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Community Beginner ,
Nov 09, 2021 Nov 09, 2021

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As it turns out, I was able to switch to software coding in the Edit>Preferences>Media tab.  When I did that, I was able to export the file.  That change requires a restart of the software.

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Community Beginner ,
Nov 09, 2021 Nov 09, 2021

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As an addendum to that message, I found that when I disabled Hardware encoding, through edit>preferences>media it made the editing process impossibly slow.  So I couldn't move around in the clips easily.  My solution was to enable hardward encoding, restart the program, continue my edit, but then, before attempting to export the project, to go back to edit>preferences>media and disable hardware encoding.  This requires a restart of the program, but ok.  It works. I can then export an MP4 file.

 

Joel

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New Here ,
Nov 15, 2021 Nov 15, 2021

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Hi Kevin,

thanks a lot for this. This solves the problem but makes exporting very slow. I did not have this issue with Premiere 2022 but I do since the upgrade to premiere pro 2022 has taken place. 

Do you know if there is a faster way other than chnaging to software encoding?

Also, do yoiu know wny this problem comes about?

thanks

Tom 

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Community Beginner ,
Nov 09, 2021 Nov 09, 2021

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Same problem.

How to downgrade? In CC app I can't find "other versions" any idea? 

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New Here ,
Nov 09, 2021 Nov 09, 2021

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I'm having the same exact issue. Ever since the update, the export goes wrong as soon as it starts on the mp4 files and I get the exact same error code.

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New Here ,
Nov 15, 2021 Nov 15, 2021

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I'm having this same problem and waiting adobe launch the 22.1 or 22.2 cause it's starting to give lots of problems here.. we are paying and don't having the service and anyone answer.. two weeks, we did format the notebook, reinstal and that's not the problem.. so Adobe, can you help us?

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New Here ,
Nov 26, 2021 Nov 26, 2021

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LATEST

From ARGENTINA. 

I have the same problem. Error 3 in Adobe Media Encoder V.22 and Premiere with H.264 Codec.
Waiting for the NEW VERSION to be updated.
PLEASE!

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