Export Screenshot low res (proxies not toggled)

Explorer ,
Jul 05, 2022 Jul 05, 2022

Copy link to clipboard

Copied

Premiere Pro 22.3.0 (Build 121) - Mac Pro (Late 2013) macOS Catalina, v10.15.7

 

When I try to export a screenshot, I make sure that I've turned proxies off, so I am grabbing the screenshot from the high res footage.

 

The screenshot output I'm getting is low res (probably the proxy quality).

 

When I restart Premiere Pro and export the screenshot again (without changing the proxy toggle) I now get full res, as intended. 

 

If I then turn proxies back on and off again, it reverts back to low res and I have to restart Premiere Pro again. Bug or user error? Thanks.

TOPICS
Error or problem , Export

Views

31

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 06, 2022 Jul 06, 2022

Copy link to clipboard

Copied

LATEST

Hey,

 

Sorry about the issue. Is there any reason that you are on version 22.3 of Premiere Pro? Can you let us know if you also have this issue on 22.5? Are you having this issue with a specific project or all of them? What export format are you using for the screenshots? Also, please share the preset you used for creating the proxies. We're here to help. 

 

Thanks,

Ishan

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines