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Answered

Exported video not playing

Forum|Forum|4 years ago
July 4, 2021
10 replies
20587 views

I keep exporting my video (33 minutes long) and it will say that it successfully exported and the time stamps will show that the video is in fact 33 minutes long. But when I go to play the video, it will play and then stop at some point in the video and then start over again from the beginning. When I try to click the seek button passed that stopping point, the video will just restart. It's saying that the full video is exported but it's not and it won't play the full video. I have no idea what to do.

Correct answer Jeff Bellune

Change your Source Range to Entire Sequence.

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eric_9429

New Participant

Try changing the audio hardware settings. Sounds silly, but it works.

AngeloLunch

Participating Frequently

I have had this issue as well. The time value of the file is the full length, but the file size also shows me the whole thing wasn't exported. It just cuts off half way.

Will try turning off Maximum Render Quality as suggested below.

AngeloLunch

Participating Frequently

Put it into a new sequence, turned off maximum render quality, switched to work area, tried exporting to my C drive rather than extra D drive but still cut out half way through. I'm at the lower end of my remaining space but enough room for the estimated file size so I wouldn't have thought that would be it but maybe has an impact?

Peru Bob

Adobe Expert

I'm at the lower end of my remaining space but enough room for the estimated file size so I wouldn't have thought that would be it but maybe has an impact?

By @AngeloLunch

The system drive needs room for temp and system files created as well as the drive space for the actual file exported. So yes, it may have an impact.

Peru Bob

Adobe Expert

Try turning off Maximum Render Quality. You only need that when exporting to a size different than the sequence.

Try exporting someplace other than One Drive.

A

Ajzia5C5FAuthor

Participating Frequently

I'm exporting it right now to my sd card that has 128GB, I turned off maximum render quality and I also changed the source range to entire sequence. I will update as soon as it's finished!

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Ajzia5C5FAuthor

Participating Frequently

It worked! Thank you all for the amazing help!!!

Peru Bob

Adobe Expert

Also:

Can you post screenshots of your timeline and your output settings?

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Ajzia5C5FAuthor

Participating Frequently

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Ajzia5C5FAuthor

Participating Frequently

Peru Bob

Adobe Expert

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Ajzia5C5FAuthor

Participating Frequently

Update: I tried to export it again and this time only one minute plays before it restarts.

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Ajzia5C5FAuthor

Participating Frequently

Also forgot to note that, I tried uploading it to YouTube to see if the full video would play and it didn't. It ended at the stop point. So instead of it saying that I uploaded a 33 minute long video, it said that I uploaded a 20 minute long video 🤦🏾‍♀️

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RobShultz

Adobe Expert

It might be something with your system's player. You may want to import the rendered video into Premiere and see if plays fine in Premiere.