Skip to main content
D
Daniel27568119pj5m
New Participant
December 14, 2022
Answered

Exportet video file is only 1 kb...

  • December 14, 2022
  • 3 replies
  • 7645 views

I have tried exporting thru both Premiere Pro & Media Encoder, and with various settings / formats, however the problem is the same - the exportet mp4 file is only 1 kb, and unplayable.

I have tried exporting to different harddisks - same problem.
I have tried different versions of Premiere Pro..

Any ideas or fixes? 

Have a nice day!

    This topic has been closed for replies.
    Correct answer mayjain7130546

    Hi @Daniel27568119pj5m   ,


    Sorry for this issue. Here are the details on this issue https://community.adobe.com/t5/premiere-pro-discussions/export-issue-for-h-264-and-hevc-with-premier... 

    While we continue to work on fixing this, please use any workaround mentioned in the above post and let us know how it goes for the time being.

    Thanks,
    Mayjain

    3 replies

    O
    ORBECAM28190844k7tz
    New Participant
    February 8, 2023

    When in Export area, there is a section called "Coding Configurations", there's an option "Performance", select "Software Only" instead of "Accelerated by Hardware". At least worked for me. I'm using portuguese version, so maybe i translated a little bit different 🙂

     

      M
      Community Manager
      mayjain7130546Community ManagerCorrect answer
      Community Manager
      December 15, 2022

      Hi @Daniel27568119pj5m   ,


      Sorry for this issue. Here are the details on this issue https://community.adobe.com/t5/premiere-pro-discussions/export-issue-for-h-264-and-hevc-with-premier... 

      While we continue to work on fixing this, please use any workaround mentioned in the above post and let us know how it goes for the time being.

      Thanks,
      Mayjain

        Mike Dziennik
        Mike Dziennik
        Community Expert
        December 14, 2022

        Break it down.

        Try exporting a small part of the sequence, maybe just one shot. Does it work?

        If so, then there is probably something in your timeline that Premiere doesn't like. Divide and conquer to try and find it - it's usually that weird clip with a funny name that you ripped from some website. 🙂

        If you can't export anything in the project, try creating a new project and just bring one clip in, can you export that?

         

        Mike Dziennik
        Mike Dziennik
        Community Expert
        December 14, 2022

        Also, try saving onto a different drive using a different filename...sounds weird but it can help.

          F
          Filip26733380szt9
          New Participant
          February 4, 2023

          Thank you so much, i don't know why, but it worked and i am so relieved!

            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices