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EXTREME LAG - Premiere Pro CC 13.1.3

Participant ,
Jul 23, 2019 Jul 23, 2019

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Have been extremely pissed off with Premiere Pro CC's performance these days. I typically create 720p Cineform Proxies from my Sony 4k h264 files (from a7r2) for editing on Premiere Pro CC. 1 out of 10 times, scrubbing is buttery smooth and there is no lag at all - which rightfully should be the case when using proxies. The other 9 times though - it lags unpredictably, be it using proxies or original media (understandable). Changing the preview resolution to 1/8 or 1/16 doesn't affect the speed at all.

Have combed through many threads, and most recommended to uninstall ALL adobe products, use CC Cleaner, then reinstall fresh. I have done that and also deleted all the temp folders, but to no avail.

Mercury is enabled for sure. Please advise what else I can do, otherwise, what is the next best alternative to Premiere Pro CC? Sony Vegas?

specifications below:

Intel i5-2500k 3.3Ghz @ 4.3Ghz (1.3v) & CoolerMaster V6 Air Cooler

4 x 4Gb Team Elite DDR1600 in Dual Channel

Gigabyte GTX960 2Gb (Monitor running @ 1440p resolution)

Gigabyte Z77-D3H  Motherboard

2 x 512Gb Samsung 850 Evo SSDs (1 for OS/Programs, 1 for Footage)

FSP 600W PSU

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Adobe Employee ,
Jul 23, 2019 Jul 23, 2019

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Hi curiouscat951,

Sorry to hear this. Have you tried resetting app preferences (FAQ: How to reset (trash) preferences in Premiere Pro?​) and clearing cache (FAQ: How to clean (delete or trash) media cache files?) to isolate any preference or cache corruption issue that could be causing the app to misbehave. Also, set the Renderer to Mercury Playback Engine GPU Acceleration (CUDA) (FAQ: How to change the Video Renderer in Premiere Pro? ) and check if it's performing better. Let us know if it helps.

Thanks,

Sumeet

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Participant ,
Jul 24, 2019 Jul 24, 2019

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Yes, have already done all of the above. No difference.

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LEGEND ,
Jul 24, 2019 Jul 24, 2019

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It's certainly not normal to get that kind of performance using Cineform proxies.  You're certain they're turned on?

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Participant ,
Jul 25, 2019 Jul 25, 2019

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100% sure. I work with proxies all the time - originals will definitely not be able to be scrubbed on the timeline. in this case, proxies perform just as bad as original media.

turning off audio waveform also did not help.

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LEGEND ,
Jul 26, 2019 Jul 26, 2019

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proxies perform just as bad as original media.

That's pretty strong evidence that they're turned off.

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Participant ,
Jul 27, 2019 Jul 27, 2019

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nope. I even tried re-building the proxies, turning on/off. no dice.

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Community Expert ,
Jul 28, 2019 Jul 28, 2019

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Have you got Warp Stabilizer applied?

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Participant ,
Jul 29, 2019 Jul 29, 2019

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no warp stabilizer. just pure trimming of clips is a nightmare already.

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Adobe Employee ,
Jul 29, 2019 Jul 29, 2019

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I'm with RjL. I think your system is underpowered for what you are trying to achieve with the current version of Premiere Pro. Sorry.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Participant ,
Aug 01, 2019 Aug 01, 2019

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as per my other post, my 6600k also struggles with the same, and I also have a Dell XPS 13 on i7-8550u that also has the exact same issue, so how can this be a system issue?

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Adobe Employee ,
Aug 06, 2019 Aug 06, 2019

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It is odd. I wonder if there's anything we do not know. Are you connecting to this media over a network drive or any other "out of the ordinary" workflows or hardware interactions we do not know about?

Can you upload a sample clips so we can inspect it?
Can you watermark your proxies to make sure you are actually editing with a proxy?Are all your NVIDIA drivers updated from the manufacturers site?

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Aug 06, 2019 Aug 06, 2019

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LATEST

I have experienced TREMENDOUS lag in Pro Premier of late. Everything was joy joy joy until a couple/three weeks ago. Now all of a sudden - same system, same everything - I can't hardly work with it. The lag is extraordinary - impossible to edit clips unless I set it, wait, come back and edit for a few seconds, repeat.

It's NOT a system issue, it's a code one. Wish Adobe would simply admit it and fix it. I have several folks in the University seeing the exact same thing.

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LEGEND ,
Jul 28, 2019 Jul 28, 2019

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If Cineform proxies are actually connected and turned on, then the only other possible explanation I can offer is that you have a system issue.  Something is not working properly with your machine.

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Enthusiast ,
Jul 25, 2019 Jul 25, 2019

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Try turning off Audio Waveforms and see if that helps.

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LEGEND ,
Jul 26, 2019 Jul 26, 2019

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Part of the reason for the laggy performance even with a proxy workflow is that your system's CPU platform is too old for Premiere Pro 2019 (all 13.x versions). The minimum requirement for Premiere Pro 2019 is now a 6th-Generation or later Intel CPU. Unfortunately, your CPU is only a 2nd-Generation model that's now seriously underpowered by current standards. To classify, your CPU is now in the "obsolete" category, while CPUs that are older than yours are now considered "archaic." And even the 4th- and 5th-Generation Intel CPUs are now considered "legacy."

In addition, you have a GPU that has only 2 GB of VRAM. That's the bare, absolute minimum requirement to run Premiere Pro 2019 at all with MPE GPU acceleration of any kind. However, 4 GB or more VRAM is now recommended for Pr 2019.

To finish it off, your PC has only 16 GB of total system RAM. 32 GB is now the minimum recommended amount for any 4k video editing work.

Add all of those up, and your system is just sufficient for strictly 1080p video work, but will choke on all 4k workflows. As a result, I strongly recommend a substantial hardware update to something that's much newer and higher-end than your current hardware.

Randall

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Participant ,
Jul 27, 2019 Jul 27, 2019

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This is grossly inaccurate.

I have another setup running on 6600k + 32Gb RAM + GTX1660, which also struggles with the same problem.

When editing via proxies, the proxy is only 720p and nowhere close to 4K, hence my other rig specifications should still suffice.

In addition, the graphics card should not matter much since it's for more graphics-accelerated effects, when I am referring to basic scrubbing here, which isn't accelerated by GPU       at all.

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LEGEND ,
Jul 28, 2019 Jul 28, 2019

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Sorry that I didn't make it clear.

If your i7-6600K struggles even with a proxy workflow, then all quad-core CPUs regardless of generation are too weak to handle any workflow that involves 4k originals. I should have made it clear that in order to edit acceptably smoothly with such a weakling (by current standards) CPU, every single aspect of the workflow - from camera originals to the finished product - should be no higher than 1080p.

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