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Extreme Memory usage loading thumbnails

New Here ,
Apr 30, 2024 Apr 30, 2024

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Premiere uses al the ram available when loading thumbnails and then crashes.

Also when i adjust the settings in the memory settings from premiere, it makes no difference.

 

I7 13700

Mem 64 GB

GPU Nvidia 1070 

Windows 11

Latest premiere

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Adobe Employee ,
May 06, 2024 May 06, 2024

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Hi there,

I'm sorry to hear about this. Do you also see this issue while adding media to a new project? Please let us know if you see this issue with a specific file type. Also, if you have any third-party plugins installed, please try temporarily disabling them (Here's how) and let us know if that helps. 

 

Post moved to discussions for troubleshooting and collecting more details. 

Thanks,

Ishan

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New Here ,
May 06, 2024 May 06, 2024

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already had someone reset the whole creative suite with no help. I recently raised my Virtual Memory quite a bit and it seems to be working now. Still extreme high cpu and Mem use but manageable.

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