Participant

Question

Fast playback (multicam) won't stop until end of timeline reached

Forum|Forum|11 years ago
May 14, 2014
28 replies
27573 views

Hi, I've had this problem for the last two days with Adobe CC (fully up to date). When I play my timeline faster than normal speed (hitting "L") I often cannot stop it until it reaches the end of the timeline. The only way I found to get out of this is by putting my computer to sleep and restarting it.This aparently only seems to happen when I'm playing an embedded multicam sequence that I am editing. A simple clip on a timeline seems to play, accelerate and stop correctly.

Video files used : 1920X1080 .MOV files from a CANON 60D DSLR camera.

My system is a HP Z820 Workstation with 16 Gig RAM, a Firepro V7900 graphic card and a Windows 7 Professional (SP1) 64-bit operating system.

Anyone has ever had that problem? Thank you for your help.

JFL

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C

Chris Colton11904146

Inspiring

I just ran into this bug again in CC 2017! Using only one monitor and collapsing audio tracks helps but isn't fool proof and still crashes occasionally. I cannot believe that this is still in issue three years after OP started this thread, and after I've filed tons of bug reports. If anyone has found a solution please let me know. Adobe has swiftly fixed every other bug I've ever run into, but this one is still there.

Kevin-Monahan

Community Manager

Hi Colton Media Productions,

Sorry about this frustration.

after I've filed tons of bug reports. If anyone has found a solution please let me know. Adobe has swiftly fixed every other bug I've ever run into, but this one is still there.

That sucks. This bug keeps getting fixed, then it rears its ugly head over and over from what I can see here. Currently, we aren't working on it. Upvote and make comments on the bug here. and I'll also try and reproduce the error. Sorry about this. No really good workarounds: the only one listed is "remove audio tracks..." and that isn't a good one.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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Ashley7

Legend

Kevin-Monahan wrote
Hi Colton Media Productions,
Sorry about this frustration.
after I've filed tons of bug reports. If anyone has found a solution please let me know. Adobe has swiftly fixed every other bug I've ever run into, but this one is still there.
That sucks. This bug keeps getting fixed, then it rears its ugly head over and over from what I can see here. Currently, we aren't working on it. Please file one more time and I'll also try and reproduce the error. Sorry about this. No really good workarounds: the only one listed is "remove audio tracks..." and that isn't a good one.
Thanks,
Kevin

ouch, just got bit by this too...

Premiere Pro will not stop playback

I'll turn off scrolling timeline and file a bug!

S

scottgmead

Participating Frequently

I don't use multicam but had this problem with just regular editing whenever I had a lot of clips. Problem solved this morning. The monitor we use is very large. I lowered the resolution and now it's fixed. I went from 2560x1600 to 1920x1200. I figured this out when I split screened between the task manager and Premiere and the problem went away. So check the resolution setting on your screen if it's a 30" or so.

-Scott

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pagz99

Participant

As I type my Timeline is happily playing along to itself, totally unstoppable. It's 4 cameras and Wav audio manually laid underneath (so no multicam audio switching).

In the last half hour, multi cam monitor has gone from working, to taking 20 seconds to stop, to now not stopping for over a few minutes.

This is on Premiere 2015.4 so it's still an issue even in the latest version.

A

allblitz

Participant

I'm also someone that seems to edit often with the magic scenario described in this post by an Adobe rep talking about what it took to repro the bug in-house.. wedding footage with 2 independent audio sources synced to a multi-cam sequence; spanned across 2 monitors.

While the bug is still present since cs6 (now running CC v10.4.0), it seems that I can get away with one workaround and not the other at a time:

So, if I have my premiere windows spread across 2 monitors with both audio tracks' fully minimized on the timeline (so waveforms are hidden), I'm good to go.
And if i have both waveforms expanded on the timeline with premiere windows isolated to one monitor (while 2nd monitor is still on, and doing anything else it wants), then I'm also good to go.

This thread saved me a whole lot of time and headache tonight... wish I'd sniffed this specific issue out sooner. So I'm offering these experiences up for whomever it may help.

And with all that being said... Premiere pro is awesome, thanks Adobe.

-- for those curious about pc specs, it's happened to me for years of this work over multiple windows based pc's.. but my current pc is a(n) hp zbook studio g3, xeon e3-1505m 2.8, 16gb 2133mhz ecc ram, quadro m1000m- 3840x2160 @ 59hz; -1920x1080 @ 60hz via hdmi.

C

Chris Colton11904146

Inspiring

Setting the scroll option to no scroll has no effect on my system at all. Just started editing a new multicam project, and apparently even in 4K you can't edit multicam unless all tracks are the thinnest they go (Shift+-)

ScottNadeau

Participant

I still have this problem. The only time it rears its ugly head is when the multicam window is active. It doesn't matter if the sequence being played is a multicam sequence or not.

Sometimes it will freeze during 1x playback.

It almost always freezes during 2x playback.

Sometimes it will stop playing at the next edit point.

Sometimes it stops randomly.

I have a GeForce GTX 980 Ti, video on fast SSDs and 48GB of RAM. Not a weak system at all.

This is a very frustrating bug, it's been this way for years and I need to edit at least one multicam video each month.

I have yet to find a post that has solved this issue for good and I have heard of no Adobe plans to fix it.

It seems that the old multicam worked better than the current version that was implemented in CS6.

G

gwinchell-MyujoD

Participant

After hours on phone with clueless tech support I seem to have stumbled onto a fix, at least its worked for me. After having all the preferences reset and everything seemed to be fine, they also went through removing third monitor, I went back and reset all my preferences in the preferences menu.

I usual like smooth scroll and once set my problem with the video not stopping returned. I went and reset to no scroll and its working fine. Dont know if this is the actual cure or just unique to me but thought I would post.

ScottNadeau

Participant

I just opened a multicam timeline that was giving me problems yesterday.

Turned off smooth scroll and it plays back and stops fine. Even with 2x playback.

I think you may have found the solution!

(Only if I would have known this yesterday...)

M

mrstylist

Participating Frequently

Yes, I am also experiencing the multi-monitor multicam issue.

D

dlashmar

Participant

Same problem with CC 2015.0.2 on Windows 10. Seems like this has been a problem for several versions of Premiere Pro now...

C

Chris Colton11904146

Inspiring

ᐧ

Just had the problem on a 5-camera sequence in 2015. Weird that a bug like

this has lasted this long, usually Adobe clears bugs within a few months at

the longest.

Kevin-Monahan

Community Manager

Hi CMP,

It should be fixed. Since it seems to have reared it's ugly little head once more, please file a bug here. Apologies for this...

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Jorge Jaramillo Hdz

Known Participant

It's really frustrating, I'm in the middle of a project and the multicam just stop working, first infinite playback, then the monitor started to flash, and finally stop working at all. Is really really annoying that a professional software have this issue.

I need a solution, right now I'm hearing my timeline in infinite playback.