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ElitheTechGirl
Participant
May 31, 2024
Answered

File name keeps cutting off in Premiere Pro

  • May 31, 2024
  • 6 replies
  • 810 views

Hi everyone,

 

I've been having a little annoying issue with premiere pro. Everytime on this specific computer, when I try to save a file name in premiere, I would select the deault name underlined and highlighted in blue then when the popup comes up, I'd type the name of my file, for eg. "TheKidsDocumentary_May 2024_01.23.05.mp4.' When I press ok or close the popup, the last part of the file ends up missing, it would now look like this "TheKidsDocumentary_May 2024_01.mp4". So I end up typing it back in the box with the addition of the numbers that it should have and save it. When I save it, the full name is saved. Please see the images below. 

 

Your help would truly be appreciated. I will add screenshots and videos later.

    This topic has been closed for replies.
    Correct answer ElitheTechGirl

    Hi everyone, as I mentioned before, the way I had been saving the file has been done for years, even before I started at the media company. I figured out the issue, somehow I had accidentally changed the save as file name to all files and not specifically .mp4. When I changed it, the issue was resolved. All the file name was saved. Thanks to everyone who presented their solutions!

    6 replies

    E
    ElitheTechGirlAuthorCorrect answer
    Participant
    June 25, 2024

    Hi everyone, as I mentioned before, the way I had been saving the file has been done for years, even before I started at the media company. I figured out the issue, somehow I had accidentally changed the save as file name to all files and not specifically .mp4. When I changed it, the issue was resolved. All the file name was saved. Thanks to everyone who presented their solutions!

      V
      vladyslav_7434
      Participant
      November 29, 2024

      Hi! How did you resolve this problem?

       

       

      R Neil Haugen
      R Neil Haugen
      Legend
      November 29, 2024

      There are several things that can be involved in this.

       

      For instance, in this specific thread, the OP was using multiple periods in the file name, which is a no-no.

       

      Second, there is a limit to how many characters can be involved in the total file name "tree". Remember, technically, the full file name is going to be something like ...

       

      G://Projects/Gumption_Media/2024/Promotions/Dailies/Sequences/Rushes/A00238348_Jonathans_Day_Test_2024_03_23.mp4.

       

      If there are more than X number of characters in that full file name, there will be problems also.

      Everyone's mileage always varies ...
      MyerPj
      Community Expert
      MyerPjCommunity Expert
      Community Expert
      May 31, 2024

      "TheKidsDocumentary_May 2024_01.23.05.mp4"

      "TheKidsDocumentary_May 2024x01x23x05.mp4"

      I agree with Neil and Kevin, using periods in file names was never a good idea, even though at some point MS enabled it. In my own naming, I use an x between date number. I'm not a fan of spaces in file names either, but MS has allowed and encourages that, ie: "Program Files" I prefer a name like ProgramData using CamelNotation.

        Warren Heaton
        Community Expert
        Warren HeatonCommunity Expert
        Community Expert
        May 31, 2024

        @ElitheTechGirl 

        Are you saving the file to a volume that's formatted with a file system that supports long filenames?

          E
          ElitheTechGirlAuthor
          Participant
          May 31, 2024

          @R Neil Haugen @Kevin-Monahan Unfortunately, I can't do that. I work at a media company that requires me to include the time stamp in the file name. This has been done for over 7 years, before I was working there. The issue that I am experiencing happened a couple months ago. Please note that there are three machines in my office with the same version and I do not have this issue with others when saving my files. Videos and screenshots to follow soon. 

          Kevin-Monahan
          Community Manager
          Kevin-MonahanCommunity Manager
          Community Manager
          May 31, 2024

          Hello @ElitheTechGirl,

          Thanks for the report. Please try removing the punctuation and retrying your file naming as you save, as @R Neil Haugen suggests.

          The team will also need more info in order to. reproduce your bug. See: How do I write a bug report?

           

          Sorry for the frustration.

           

          Thanks!
          Kevin

          Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
          R Neil Haugen
          R Neil Haugen
          Legend
          May 31, 2024

          Notice it's cutting off where you use all those periods? The  .  characters?

           

          Do NOT use periods in the middle of names, those are specifically meant to indicate the file type section of the name.

          Everyone's mileage always varies ...
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