Files from Finder/Dropbox won't import to Premiere

[Zac5E7C]

Has anyone else had the issue of importing files (png, jpg, ai, etc...) from their finder window that is linked to dropbox? I've been able to do this before without a problem, but ever since my Mac updated my Adobe to the current version (22.3.1) it gives me a file import error that reads "unsupported format or damanged file". The file is online and when I download the file from the desktop version of Dropbox it imports just fine. I'm not sure what's casusing this new error message to import directly from Dropbox on finder. Any help would be appreciated!

[Peru Bob]

It's always been best practice to have your media on a local drive.

[jerryk66042388]

He didn't ask about 'Best Practices', Bob... he asked about the Drag/Drop feature that is supposed to work, according to Adobe and their tutorial videos for the importing of assets.  I too am curious because I have an older iMac, and a newer one that I recently got; it too will not accept things from the Finder window that's connected to DropBox.  They are the same file types that are easily drag/dropped from DB into PP Media Browser on the older computer.

If you or any other has an idea of where the problem lies, I'd appreciate a 'heads up' as well.  I am not schooled enough to know if I am missing 'file permissions or extensions' for that function to work properly from DropBox— or maybe it's just not possible with this version.  If I download the files to Desktop, they will import thru the Media browser with drag/drop.

[R Neil Haugen]

I've worked for some time with LucidLink transport service. As long as your ISP stays above 200Mbps or so, and latency is low, you can work from online storage.

Because unlike nearly every other online transport service, including Dropbox, LucidLink was built from the ground up to transport video files in the way video apps need to get the bits.

Never was able to get work out of Dropbox and a couple others.

My partner is in Cape Town, I'm in Oregon, he can upload a folder of media to our Amazon S3 server in London.

Call me on Whatsapp to tell me, and before they have finished uploading to London, I'm seeing them in the virtual drive L-L creates, and importing into Premiere.

I've got playback on files not fully uploaded.

Dropbox will, in my experience, be a pain. But everyone's mileage always varies.