Files from Finder/Dropbox won't import to Premiere

New Here ,
May 05, 2022 May 05, 2022

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Has anyone else had the issue of importing files (png, jpg, ai, etc...) from their finder window that is linked to dropbox? I've been able to do this before without a problem, but ever since my Mac updated my Adobe to the current version (22.3.1) it gives me a file import error that reads "unsupported format or damanged file". The file is online and when I download the file from the desktop version of Dropbox it imports just fine. I'm not sure what's casusing this new error message to import directly from Dropbox on finder. Any help would be appreciated!

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Import , Performance

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Adobe Community Professional ,
May 05, 2022 May 05, 2022

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It's always been best practice to have your media on a local drive.

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