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Fix "an unknown error occurred while opening the project" cc 2015/2017/2018/2019/2020/2021

Engaged ,
May 13, 2020 May 13, 2020

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If you faced with "an unknown error occurred while opening the project"

first check your autosaves folder

God forbid if you can't open any of them either, then don't waste your time anymore. Those files are corrupted and needs some surgery and reconstructions on the XML core that needs programming skills and at the sametime knowing Premiere pro project's XML mechanism.

If you are able to deal with those codes then go for it but if you not...

I can help you fixing your files. just drop me a line "chooriy" at gmail.com and attach your project file. Soon I will contact you for further processes.

 

I'm doing this for about 4 years and there are lot's of successful recoveries of mine you can find in the posts below.

I'm very fast and will answer all requests so quickly.

 

Solved: An Unknown error occurred while opening the projec... - Adobe Support Community 

CC 2017: An unknown error occurred while opening t... Adobe Support Community

 

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Crash, Performance

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correct answers 1 Correct answer

Community Beginner , May 15, 2020 May 15, 2020
Thanks @Mohsen_Aghaei for fixing my project! It was showing "an unknown error occurred" and working well now. Below is the screenshot of my timeline.

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Adobe Community Professional ,
May 13, 2020 May 13, 2020

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Glad you are back!

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Engaged ,
May 13, 2020 May 13, 2020

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My pleasure.

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Community Beginner ,
May 15, 2020 May 15, 2020

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Thanks @Mohsen_Aghaei for fixing my project! It was showing "an unknown error occurred" and working well now. Below is the screenshot of my timeline.Screen Shot 2020-05-15 at 1.30.29 PM.png

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Engaged ,
May 15, 2020 May 15, 2020

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Your welcome

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Engaged ,
May 15, 2020 May 15, 2020

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This is a recovered project from a client from Turkmenistan (@Saparow )

https://we.tl/t-DyXJek8msM

new recover.JPG

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New Here ,
Jul 12, 2020 Jul 12, 2020

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Thank you so much Mohsen! I've searched online for days to solve this problem myself. Luckily I found this forum. You saved me from having to do over days of editing! Much thanks. Here's a screeshot my recovered project.epic-recover.JPG

 

 

Recovered!Screenshot (337).png

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New Here ,
Jul 18, 2020 Jul 18, 2020

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i have some problem with this can you help me 

 

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Community Beginner ,
Dec 02, 2020 Dec 02, 2020

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He was genius  i have try all the troubleshoting but am failed then i mail my project mr mohsen the resolve my problem thnxxxx brother for ur service ...Abhishek (India)

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New Here ,
Feb 10, 2021 Feb 10, 2021

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Hello sir, I just sent you an email about this problem. I do not know what to do else T_T

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New Here ,
Feb 19, 2021 Feb 19, 2021

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Bro what is your gmail?

 

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New Here ,
Mar 06, 2021 Mar 06, 2021

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Many THANKS @Mohsen Aghaei Mohsen Aghaei for recovering my project! Many weeks of editing I suddenly couldn't access no matter what I tried, but now, bellow is a screenshot of the recovered project and I'm back to work! 

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New Here ,
Mar 06, 2021 Mar 06, 2021

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Recovered!

thumbnail.jpg

 

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New Here ,
Mar 06, 2021 Mar 06, 2021

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@Mohsen Aghaei Recovered and working just great!

thumbnail.1jpg.jpg

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New Here ,
Mar 17, 2021 Mar 17, 2021

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Bro please help me with this I need the asap if you please can share your email with me I can share the project file with you

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Engaged ,
Mar 17, 2021 Mar 17, 2021

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you can reach me at "chooriy@gmail.com"

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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I'm now very curious, what exactly are you doing to fix these projects @Mohsen Aghaei ?

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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MSg to Mohsel he is very helping guy ...after resolve ur proble u can help Mail ur project file to chooriy@gmail.com direct chat with this guy

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Engaged ,
Mar 17, 2021 Mar 17, 2021

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a short question with a very long answer...

It is not about applying one single fix to these files. these files need a wide range of very exact different surgeries. 

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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Perhaps a better question with your surgery analogy is: What is the body part that requires surgery?

What I mean is, what is it you are fixing? I see hints of XML files being corrupt. Any idea how or why these issues are occuring? And how you go about finding the problem and fixing it?

 

I can do the basic "change the proj file to be opened in a different version of Premiere" but this seems a lot more in depth. Color me intriuged, I greatly respect your knowledge and would enjoy even a hint at the direction you take in fixing these files.

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Community Beginner ,
Apr 17, 2021 Apr 17, 2021

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Sir please solve my problme sent you my projet file in your email that last option thats you 

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New Here ,
May 05, 2021 May 05, 2021

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Hello Mohsen,

 

My Name is Mari i'm trying to open this file after an error that i got exporting the file, i about to cry bercause after tree days of hard working now i'm stuck in 0 again, i wold like to ask you if you can help me out trying to fix this file would be very appreciated. i'm sending youy the file at chooriy@gmail.com, thanks in advance for your help.

 

Regards.

 

Mari.

 

https://drive.google.com/file/d/1V7cyF7NTgXIgO0R7a-1nz56bXSCJijV5/view?usp=sharing

email: mariplaut@gmail.com

 

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New Here ,
May 27, 2021 May 27, 2021

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Hi, help me please

I have a problem with this project: https://we.tl/t-ES2hU51Nnp, I get this error when I try to open "an unknown error occurred while opening the project premiere pro cc" as well as auto-save. I saw that you were successful with several projects. I hope you can help me! I'm desperate 😞

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New Here ,
May 27, 2021 May 27, 2021

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Email : paul@diud.ro

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New Here ,
Jun 13, 2021 Jun 13, 2021

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I have same problem, what is your email, fix my file please

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