Fix "an unknown error occurred while opening the project" cc 2015/2017/2018/2019/2020/2021

[Mohsen Aghaei]

If you faced with "an unknown error occurred while opening the project"

first check your autosaves folder

God forbid if you can't open any of them either, then don't waste your time anymore. Those files are corrupted and needs some surgery and reconstructions on the XML core that needs programming skills and at the sametime knowing Premiere pro project's XML mechanism.

If you are able to deal with those codes then go for it but if you not...

I can help you fixing your files. just drop me a line "chooriy" at gmail.com and attach your project file. Soon I will contact you for further processes.

I'm doing this for about 4 years and there are lot's of successful recoveries of mine you can find in the posts below.

I'm very fast and will answer all requests so quickly.

Solved: An Unknown error occurred while opening the projec... - Adobe Support Community 

CC 2017: An unknown error occurred while opening t... Adobe Support Community

[Ann Bens]

Glad you are back!

[Mohsen Aghaei]

My pleasure.

[Vicky Nway · Accepted solution]

Thanks @Mohsen_Aghaei for fixing my project! It was showing "an unknown error occurred" and working well now. Below is the screenshot of my timeline.

[Mohsen Aghaei]

Your welcome

[Mohsen Aghaei]

This is a recovered project from a client from Turkmenistan (@Saparow )

https://we.tl/t-DyXJek8msM

[EpicMedia25]

Thank you so much Mohsen! I've searched online for days to solve this problem myself. Luckily I found this forum. You saved me from having to do over days of editing! Much thanks. Here's a screeshot my recovered project.

Recovered!

[Abhishek5D46]

He was genius  i have try all the troubleshoting but am failed then i mail my project mr mohsen the resolve my problem thnxxxx brother for ur service ...Abhishek (India)

[Schstone]

Many THANKS @Mohsen Aghaei Mohsen Aghaei for recovering my project! Many weeks of editing I suddenly couldn't access no matter what I tried, but now, bellow is a screenshot of the recovered project and I'm back to work! 

[Schstone]

Recovered!

 

 

 

[Schstone]

@Mohsen Aghaei Recovered and working just great!

 

[mukesh_naresh]

Bro please help me with this I need the asap if you please can share your email with me I can share the project file with you

[Mohsen Aghaei]

you can reach me at "chooriy@gmail.com"

[Jeff Bugbee]

I'm now very curious, what exactly are you doing to fix these projects @Mohsen Aghaei ?

[Abhishek5D46]

MSg to Mohsel he is very helping guy ...after resolve ur proble u can help Mail ur project file to chooriy@gmail.com direct chat with this guy

[Mohsen Aghaei]

a short question with a very long answer...

It is not about applying one single fix to these files. these files need a wide range of very exact different surgeries. 

[Jeff Bugbee]

Perhaps a better question with your surgery analogy is: What is the body part that requires surgery?

What I mean is, what is it you are fixing? I see hints of XML files being corrupt. Any idea how or why these issues are occuring? And how you go about finding the problem and fixing it?

I can do the basic "change the proj file to be opened in a different version of Premiere" but this seems a lot more in depth. Color me intriuged, I greatly respect your knowledge and would enjoy even a hint at the direction you take in fixing these files.

[Mariplaut]

Hello Mohsen,

My Name is Mari i'm trying to open this file after an error that i got exporting the file, i about to cry bercause after tree days of hard working now i'm stuck in 0 again, i wold like to ask you if you can help me out trying to fix this file would be very appreciated. i'm sending youy the file at chooriy@gmail.com, thanks in advance for your help.

Regards.

Mari.

[vlasceanu0101]

Hi, help me please

I have a problem with this project: https://we.tl/t-ES2hU51Nnp, I get this error when I try to open "an unknown error occurred while opening the project premiere pro cc" as well as auto-save. I saw that you were successful with several projects. I hope you can help me! I'm desperate 😞

[Juanxocg]

Hi @Mohsen_Aghaei I,ve just emailed you with a similar problem.... But bigger Lol

If u can hel me i would so glad. Can you save my life?? ❤️

[Mohsen Aghaei]

Send me your file to my email "chooriy@gmail.com"

[defaulth6dbc972zpit]

Dear Mohsen,

I've just received the above error message. It is a large client project, somehow I forgot to save a copy and need your urgent help since deadline is in 2 days.

I sent you an email with my project, could you please help me out?

Regards.

[Kane Stark]

Dear Mohsen,
Please help me. It is a large client project. I can`t open it. I send project by mail

[Sergio Venturini]

Thanks! @Mohsen Aghaei for your generous work! I've sent you my file right now. I'm in desperate need of your hlp. Thanks again...

[Sonusingh10388]

Hey Mohsen! I have already mailed you the file. Additionally if you want you can access the file from here

https://drive.google.com/drive/folders/1BLgbCjIuujai4lUFFnuYvhSezIyBOUbc?usp=sharing