FIX the bug of audio missing from export

Forum|Forum|3 years ago
January 24, 2023
181 replies
37673 views

When exporting a video sequence premiere randomly leaves out part of the audio. Those part were not muted, but in the same channel and of the same kind of other parts exported fine, not even cut: so for instance you have a talker that randomly get the voice silent.
This is a big reliability issue, because there is no correspondence of what you have on timeline and what you are going to have on final export. This happens on different machines and happened also with previous versions of Premiere different from this one at moment of writing 15.4.1 (build 4).
The only reliably working workaround has been export only the single audio channels in wave files and then import it back into the timeline, that is time consuming and unacceptable for a professional software.

Export

Correct answer KinoKast

23.5 fixed it for me... but after months of frustration, nearly doubling my workload.

Show previous replies

A

Alberto Bedin

Known Participant

Same problem for me. I'm losing A LOT OF working hours because of this.

flyboykenty

Participating Frequently

I have posted here about my frustrations with this for over a year and I found the Render & Replace option the only work-around that helped consistently on export. I never had an issue in the timeline it was only once exported. As I said I've been doing this for every export. A few weeks ago I upgraded my Nvidia 2080ti to a 3090ti and since then I've now started to get audio drop outs in the editing timeline. I have no idea if this is co-incidence or something to do with the Nvidia hardware or driver but I thought it worth mentioning. I've also noticed that the drop outs seem to be more prominent with my GoPro 10 5.1k 30fps footage H264 not H265, again can't narrow it down to this specifically but it seems to be a factor.

I'm now resorting to Render & Replacing the audio tracks mid edit which is a real pain, come on Adobe tell us what we're doing wrong or come up with a solution!

L

Lucien27022864fxva

Participant

What we expect before the export:

Mixing track type: Multichannel
Audio tracks :
VF - 1 : Mono
VF - 2 : Mono
VF - 3 : Mono
VF - 4 : Mono

What we get after the export:
Mixing track type: Multichannel
Audio tracks :
VF - 1 : Mono
VF - 2 : NOTHING
VF - 3 : Mono
VF - 4 : NOTHING

L

Lucien27022864fxva

Participant

Hi, I have the same issue. It happened since the update of the 2023's version

C

Cihan Duran

Participant

While watching the premiere pro video on the edit screen, there is sound, but after rendering, there is no sound in some parts how to solved this?

K

Karen259209859q6r

Participant

Hi,
I work for a Delivery Service that deals with film and TV media. Long story short, I started noticing recently that certain audio tracks in a multichannel export just refuse to be exported in a complete file. Our company just realized this as Quality Control has been coming back ******* the missing audio.

Some Info:
16 Channel Multi sequence
24p
Panned left and right

CH 1-8 are SMPTE 5.1 + 2CH Stereo
CH 9-16 are Music and Effects 5.1 + 2Ch Stereo MnE

I go and export as noted above and for some unknown reason either Ch's 8-10 will be missing audio or just CH 8 if I do not use Media Encoder and just go straight out of Premiere.

We need these files to be complete master files of 16CH's for delivery. We cannot send the audio separate as we add logos etc to films and have to resynch audio.

What is going on Adobe?

nich0

Participant

2023 is broken. happend in the middle of the video and now i dont have original files because i did not check the whole video 2022 was ok how can i rollback?

kenpool

Participant

Experiencing this issue for several years now on my PC, too. Most recently when exporting a sequence using iPhone 4K 60p video source clips. One solution in the past, aside from exporting the audio separately, was to use Project Manager and collect the whole project together and move it onto my MacBook Pro.

davide.bonaldoAuthor

Inspiring

Just updated to Premiere Pro 2023 so v23.0, and obviously the bug it's still there...