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Known Participant
October 20, 2021
Answered

[Fixed] Captions burning into video even when not selected to

  • October 20, 2021
  • 26 replies
  • 40871 views

When I export a video ( h.264 ) I am selecting to create a sidecar file ( SRT ) on the captions tab , when I export, it does create the SRT file, but it also burns the closed captions into the video. When I select NONE for Caption Export options when exporting, it is still burning the closed captions into the MP4 file.

This is happening on all 23 sequences inside my project file. The only way I can get the captions to not burn in, is to turn off the eyeball on the Subtitle track. Which then requires me to re-render the entire timeline.

This is using Premiere v15.4.1 build 6 . Any thoughts ?

 

Correct answer ghuff

WIth the new Premiere 25.4 update, this problem has been resolved.

26 replies

Inspiring
May 17, 2022

I have the same problem.

Premiere v22.3.0 build 121

Mac OS Monterey 12.3.1

Exporting through Premiere's new-ish export interface, not media encoder.

 

 

Known Participant
August 3, 2022

Premiere Pro 22.5.0 build 62
MacOS Montery 12.5

 

I'm also having the same issue. I discovered that you can export the .SRT file from the captions tab in the text panel; so I don't have to export the video once just to get the .SRT file. But I still have to toggle OFF the captions layer after exporting the .SRT before I can export the video without burned-in captions.
This is marked as solved but its unclear based on reading the whole discussion:
If I create a new project and copy everything into it, will that solve the issue? Or do I have to replace all the linked AE comps?

BTW; based on this discussion, this is clearly a software bug, so its not great to say it is 'solved' just because a workaround is available that may or may not work for some folks...
Something is happening in the caching or rendering mechanism that is breaking the export options; that needs to be fixed..!

 

Stan Jones
Community Expert
August 3, 2022

Edit: My conclusions here are in error. I totally forgot that, using VLC player as my "test," it is set to play captions from an srt file automatically. So the pattern I discovered was that if I had exported srt, then it would appear that the captions were burned in. If I had not yet exported srt, the captions would not appear - and appear not to be burned in. My new conclusion is that 22.5 (and Beta 22.6 and 23.0) are behaving correctly.

 

Original post: ray, I had not tested this before, and did not see any problem. Your response encouraged me to give it a go. I have confirmed a problem in 22.5. I am confused as to the exact nature of it, however!

 

This is in a new project, with one short video. I created 3 sequences from it, transcribed each, and created captions.

 

Sequence 1. Exported with captions "None," no captions in export. Exported with sdiecar, and I get a sidecar, but the export includes BURNED IN captions. Export with captions "None," no captions in export. 

 

Sequence 2. (Partly wondering, based on this thread, whether the problem will exist for other sequences.) Exported with captions "None," no captions in export. Exported srt from Text Panel (3 dots); sidecar okay. Exported with captions "None," but the export includes BURNED IN captions.

 

Sequence 3. Same steps as sequence 1; same result.

 

This is the type of "inconsistent" result that can result in various beliefs about what fixes it or does not. I would first test duplicating the sequence and exporting a (hopefully) clean file.

 

btw, I have no argument with an answer to a question being marked correct, even if it is simply saying "this is a bug." Solving the underlying bug remains an issue, but the question is answered. And yes, a workaround is a good thing. But it is an extremely unsatisfying answer.

 

I have not tested yet in Beta,but I plan to.

 

Stan

 

TH_8834
New Participant
January 13, 2022

I am having the same problem. h.264 render burns in captions rather than creating sidecar.

 

New project it does not happen, but over time, somehow the problem rearises within the project. Unclear when/where the bug kicks in.

 

My current workaround is to render twice. Once to get the sidecar (which is also created along with the captions burning into the video). And render once with the eyeball for captions turned off.

New Participant
January 13, 2022

This is exactly what happened to me. I transcribe and then create captions. I like to upload to YouTube using the SRT file so I can edit it or tranlate it later. But today, the captions won't turn off even when I hide them. Yesterday and previously, it worked great. Now it does not work.

Stan Jones
Community Expert
January 13, 2022

valerie,

 

What specific version of PR are you running? Never had this problem before?

 

Any Windows etc updates? Any other changes in your system/the project you can think of?

 

Stan

New Participant
January 13, 2022

No changes. I'm using the most recent update. The caption function was working normally as of two days ago. I'm a busy YouTuber with several channels. I edit about 5 videos a week. 

Participating Frequently
January 11, 2022

I am having the same problem. So your resolution was to basically start a new project?

Stan Jones
Community Expert
January 12, 2022

andrew, let's see if JTW replies. I think that was what helped him.

 

Note that @Jeff Bugbee suggested one option, re "use previews" on export. There may be another variation simply related to needing to clear the media cache. Starting a new project may reset such things.

 

If you don't get this working, give us more detail about your project, and post a screenshot of the caption panel, timeline, and program monitor.

 

Stan

 

Kevin-Monahan
Community Manager
Community Manager
May 19, 2022

Hi again, I updated to Premiere v22.4 and it seems to have resolved. Thanks for your assistance.


Great!

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Stan Jones
Community Expert
October 21, 2021

Can you provide more screenshots? One of the timelines showing the caption track, the Text Panel, and the Program monitor.

 

Even though you have rendered the sequence with captions off, I would try "deleting" renders and also clearing the media cache.

 

Stan

 

JTW JrAuthor
Known Participant
October 21, 2021

Thanks.
I have attached the screenshots. I did clear the media cache and still had the same results. Captions were still burned in, even when none is selected.

I then cleared media cache ( and verified both the Media Cache and Media Cache Files folders were both empty ) and even deleted the Pro Video Previews , restarted premiere , exported with NONE selected. Same thing, captions are still burned in.


Stan Jones
Community Expert
October 21, 2021

JTW, very odd. I don't recall anyone reporting this problem.

 

First, as unlikely as it is, be certain you are looking at the correct export folder/file.

 

Second, I would reset the Captions workspace. I don't see how this would be the problem. 

 

Third, create a new project, import an asset, create a caption track and a couple of captions. Then test export.

 

Stan

Jeff Bugbee
Community Expert
October 21, 2021

Sounds like you are rendering with your "use previews in export" turned on, and you've already created previews with the timecode burned in. You either need to change that setting on export so you will re-render on export or turn off the captions and re-render your timeline.

JTW JrAuthor
Known Participant
October 21, 2021

Thanks for the reply. When exporting " Use Previews " is not selected.