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Answered

[Fixed] Captions burning into video even when not selected to

Forum|Forum|4 years ago
October 20, 2021
27 replies
40877 views

When I export a video ( h.264 ) I am selecting to create a sidecar file ( SRT ) on the captions tab , when I export, it does create the SRT file, but it also burns the closed captions into the video. When I select NONE for Caption Export options when exporting, it is still burning the closed captions into the MP4 file.

This is happening on all 23 sequences inside my project file. The only way I can get the captions to not burn in, is to turn off the eyeball on the Subtitle track. Which then requires me to re-render the entire timeline.

This is using Premiere v15.4.1 build 6 . Any thoughts ?

Correct answer ghuff

WIth the new Premiere 25.4 update, this problem has been resolved.

Joost van der Hoeven

Community Expert

FYI: I just discovered this bug is back in 25.6.4, but is fixed in 26.0. Unfortunately my client can’t update currently. So it isn’t helpful that the last 25.6.x version has this bug.

G

ghuff

Inspiring

This has started happening again in Premiere v25.3.0.

G

ghuff

Inspiring

One way to get around this issue is to disable the subtitle track in the sequence, and you can still export with a sidecar file no problem.

B

Barry-KOMOTV

Inspiring

Captions are suddenly being burned into MP4 files from 1 sequence in a project. That same sequence did not display this issue earlier today. The MXF exports do have proper captions burned in.

The other sequence does not burn them into the MP4 file. However, it does NOT have any captions on the MXF export where they should be.

So 2 sequences with different issues.

I drag sequences into a ME where I have a folder with an export preset alias for each file type I need.

I can turn off the captions track and the sequence exports correctly. I cannot get captions to show up in the longer sequence MXF exports. Note that the previous version of Premiere just stopped working this morning, it refused to open after a computer restart. That prompted me to update.

It would sure be nice if this bug could be eliminated once and for all.

This is with the now latest version of Premiere 25.2.1 build 2 and Media Encoder 25.2 build 141. MacBook Pro M1, Sequoia 15.3.2.

Screenshot notes: A shot where the file is being played back with the captions showing, note the file is MP4. One shot of ME encoding, the burned captions show in the preview window. One shot of the 2 exported MXF files imported back into Premiere where no captions show for the longer video.

W

weccleston

Inspiring

Brand new year, latest update, still an issue.

W

weccleston

Inspiring

Actually, like another poster, I always start projects from a template I've been using for years. I tried exporting a captioned sequence from a new project, and it behaves as it should (captions don't export when "None" is selected in Media Encoder). Time to create a new Template project I guess.

Kevin-Monahan

Community Manager

I apologize that this is still a problem for some people. @Alexander Riss, @EckiAME, or another team member might be able to comment on the bug report. The bug is marked as fixed, but people see it in current builds. If people have the issue, the bug should be reopened.

I hope a product team member will respond to the bug shortly. I apologize for the frustration.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

CLWill

Inspiring

I am experincing this exact problem in 25. AME always burns the captions in, unless I disable the captions track (with the eyeball) before export. Regardless of the setting of the export option, captions are burned into the video. I can even go into the export window and turn the entire Captions toggle OFF, and AME still burns in captions.

I've tried H.264, H.265. Cleared caches everywhere (PP & AME) this is STILL an issue.

My only workaround is to turn the eyeball on the captions track off, send it to AME, then turn the eyeball back on, and export the SRT from the captions edit window.

Running: PP 25.0.0 Build 61, AME 25.0 Build 54 on a M1 Max Mac Studio running Sonoma 14.6.1

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BDHorrigan

Participating Frequently

I have the same issue, but sometimes it's the opposite – the captions SHOULD be burned in but aren't. I'm on v25 (build 61), MacBook Pro 2023 with M2 Pro chip, running macOS 15.0.1.

I use multiple 'destinations' to get different deliverables. For most of my video production projects, I deliver the files with and without burnt-in captions, plus an SRT sidecar. This used to be easy: toggle on two Media File destinations, one with burnt-in captions, one with sidecar. AME rendered them fine.

Now, however, it gives me two files the same – either both burnt in or both clean. It's infuriating. I've been fiddling around just now to try and get to the bottom of it, and have realised it must have something to do with the preview window in Premiere and how that talks to AME. AME takes the caption state from whatever I looked at last in the preview window.

Here's what I did:

Test 1

Select a sequence with captions, open Export tab
Toggle on captions, with Burn Captions Into Video
Duplicate destination
Set this destination to Create Sidecar File
Send to AME
AME renders out two identical files – neither of them have captions burnt in

Test 2

Repeat steps 1-4 above
Click back onto the first destination so that the preview window shows the CAPTIONED version
Send to AME
AME renders out two identical files again, but guess what – this time they both have captions

Screenshot attached to show I'm not making this up...

R

r5dsign

Inspiring

Hello Folks,
Any permanent solution to this issue? I just ran into this issue on Pr 24.3 (Build 59) as of May 16, 2024. Using MacStudio 2023 macOS Ventura 13.5. I even tried deleting cache to no avail. The only workaround I figured out is to turn off caption track, export the video; then turn on the caption track and export as a SRT file from the captions panel. Not very helpful if I have longer videos. Any other guidance to solve this issue once and for all would be most appreciated.

V

Van Erik P

Participant

First time I've experienced this today. Issue is just as described. Only way to export without burnt-in subs is to turn off caption track. Tried several times rendering with the captions turned off in export page thinking I might have missed the option to turn it off. Wasted hours re-rendering an hour long webinar.

Using Premiere Pro Version 24.5.0 (Build 57)

G

ghuff

Inspiring

I am on a 2020 i9 iMac with maximum specs (2TB SSD) and macOS Ventura 13.6.6. This has not been an issue for me for the most part anymore, but it did happen with a ProRes HQ encode out of Premiere 24.3.0 where I had toggled Captions to be rendered as a sidecar file, and instead it burned them in to the ProRes render (and I confirmed they were indeed burned in and not just referencing the sidecar file).

Stan Jones

Community Expert

@digital.nomad624,

As you can see, this thread is long (and mostly old), and there was confusion regarding whether the captions were actually burned in. I have never been able to replicate the problem once those issues were ruled out. But it is marked as fixed, so some bug was identified in an earlier version. Thanks for reporting you are in 24.2.1.

So first, just report your testing method.

I recommend reimporting the file to PR - are the captions burned in?

Or, in PR export settings with the Captions setting as None or Sidecar, before exporting, look at the preview window. Are the captions visible? If so, they will burn in.

Also, disable the captions (turn off visibility with the eyeball in the caption track header), and confirm that they do not burn in.

If they are indeed burning in, then let us know the caption format (Subtitle/608/etc), the export format (H.264/mxf/etc), and and what export settings (Other than burn-in) result in the captions burning in (embed/sidecar/none).

Edit to add:

Reading through this thread, I'd also like to know Mac (version?) vs PC and whether you have linked AE comps.

Stan

digital.nomad624

Participant

Hi @Kevin-Monahan We are still having this issue with Premiere 24.2.1

Kevin-Monahan

Community Manager

Cheers, @Wylie_702. Thanks for letting the community know.

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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