Frame substitution recursion attempt after multiple attempts on file

[samuelboneham]

Computer: Apple M1 Max

Canon C70 files: XF-AVC YCC422 10BIT 4K LONG GOP

MXF Files

Without fail on every project I work on within 30 minutes of using Premiere, I get the "Frame substitution recursion attempt after multiple attempts on file..." OR Error retrieving frame" -IE Drop frames while editing.

I am aware of the workaround "Delete Render Files" this doesn't work for me - the same error continues.

I ingest using Media Browser within the program.

Only work around I have is creating proxies but this shouldn't be occuring regardless.

Please advise.

[defaultdfslh5hg0wxb]

I've been having this issues (and some others regarding color correction) since the last premiere pro update on febraury 25th. If someone could hepl us, that would be great.

[samuelboneham]

Here is a work around for those using the C70 or Canon - shoot your files with the following settings for no drop frame issues - Long GOP seems to be the issue potentially or Clog2...

XF-AVC YCC422 10 Bit

3840X2160 Intra-Frame 

250mbps

Colour profiles tested so far are:

C1:BT. 709 Wide DR

Clog3

Yet to test Clog2

[Kevin-Monahan]

Hello @samuelboneham,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

Are you still using the workaround instead? Please also let me know.

I'll move your post to the Discussions board while we await your information.

Thanks,


Kevin