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Frame substitution recursion attempt after multiple attempts on file

Community Beginner ,
Feb 27, 2023 Feb 27, 2023

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Computer: Apple M1 Max

Canon C70 files: XF-AVC YCC422 10BIT 4K LONG GOP

MXF Files

 

Without fail on every project I work on within 30 minutes of using Premiere, I get the "Frame substitution recursion attempt after multiple attempts on file..." OR Error retrieving frame" -IE Drop frames while editing.

 

I am aware of the workaround "Delete Render Files" this doesn't work for me - the same error continues.

 

I ingest using Media Browser within the program.

 

Only work around I have is creating proxies but this shouldn't be occuring regardless.

 

Please advise.

Screenshot 2023-02-28 at 1.59.13 pm.png

 

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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I've been having this issues (and some others regarding color correction) since the last premiere pro update on febraury 25th. If someone could hepl us, that would be great.

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Community Beginner ,
Mar 09, 2023 Mar 09, 2023

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Here is a work around for those using the C70 or Canon - shoot your files with the following settings for no drop frame issues - Long GOP seems to be the issue potentially or Clog2...

 

XF-AVC YCC422 10 Bit

3840X2160 Intra-Frame 

250mbps

 

Colour profiles tested so far are:

 

C1:BT. 709 Wide DR

Clog3

 

Yet to test Clog2

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Adobe Employee ,
May 08, 2024 May 08, 2024

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Hello @samuelboneham,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

Are you still using the workaround instead? Please also let me know.

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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