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Freezing while extracting in premier pro 2015 at 1%

New Here ,
Apr 20, 2020 Apr 20, 2020

Hi there,

 

I am having an issue where after editing videos and trying to export, the premier pro freezes at 1% while doing the encoding.

 

Please help me out. 

 

NOTE: i have attached the screenshot of the error as well.Error while ExportingError while Exportingexpand image

TOPICS
Error or problem , Export , Freeze or hang
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Community Expert ,
Apr 20, 2020 Apr 20, 2020

How long does the program hang before you are considering it "frozen?" Occasional pauses are normal. I've worked with users who waited ~10 secs and force quit the program in frustration. It wasn't frozen, they were simply impatient.

 

Also, do you have enough hard drive space at your export location?

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New Here ,
Apr 20, 2020 Apr 20, 2020
LATEST

Hi Jeff,

 

Thanks for replying. For the first part, i have waited for more than 2 hours in one instance. Normally, i consider it frozen after seeing no progress even in 15 mins. And also, i am not able to cancel it. I cannot close the whole Program too and hae to force quit it. Tried in small length clips as well. 

 

For the second part, i have approximately 6 GB of storage free in my Macbook. I have attached the screenshot as well.

 

Please help me out on this.

 

Screen Shot 2020-04-20 at 22.48.56.pngexpand image

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