from Adobe Exchange downloades zxp-files cannot be extracted (7zip, winrar, arc [Linux] + others)

[du micha49609064]

Today (March 3, 2024) I downloaded some Premiere extensions (trials) from Adobe Exchange for testing.

Like with earlier downloaded extensions as zxp files I tried to unzip them with 7zip and ran into the error "it is not an archive", WinRAR says "the archive is an unknown format or is damaged", ARK under Linux and several online-unpackers are giving similar messages. Even Universal Extractor says "looks like a zip archive but cannot be extracted" (see enclosed error message).

Did Adobe change their ZXP-files or the ZXP-format???

Also I cannot use any ZXP-Installer cause all ones I tried are not working on my PC, for what reason ever...

Therefore I want to unzip the ZXP-files and then copy the extensions manually to the corresponding extensions-folder which up to now worked fine for me.

Can anyone help me, please ????

If someone will test it, these are the extensions I downloaded:

Horizon Fixer, AI Background remover, and Mirror+Rotate.

[Bruce Bullis]

Creative Cloud Desktop installs those extensions without issue; that should enable your testing, right?

[du micha49609064]

Thank you for your hint.

In the meantime I tried to install the CCD but unfortunately the install always runs into an error 717. I found out that it means that the Internet Explorer is missing, or at least one component.

Unfortunately I'm running a Windows without the deprecated IE and also without the Edge browser. So I cannot install the CCD and consequently the zxp-files too.

It's hard to believe that Adobe still is depending on the IE 11 resp. at least on a component of IE 11...

Is there no other way to get the zxp-files installed to Premiere Pro ???

[Bruce Bullis]

> In the meantime I tried to install the CCD but unfortunately the install always runs into an error

> 717. I found out that it means that the Internet Explorer is missing, or at least one component.

Where did you find that error 717 definition?

Confirming: [above] sounds like you cannot install CC Desktop; did you try to install the extension using CC Desktop, and encounter error 717?

> Unfortunately I'm running a Windows without the deprecated IE and also without the Edge browser.

> So I cannot install the CCD and consequently the zxp-files too.

If you cannot install CC Desktop, then you cannot install Adobe apps. In that case, what use do you have for extensions, to Adobe apps? 

> Is there no other way to get the zxp-files installed to Premiere Pro ???

https://helpx.adobe.com/creative-cloud/help/working-from-the-command-line.html

[du micha49609064]

The error 717 comes up from the installer of CCD. So: yes, you're right, I cannot install CCD. And I don't know why it hast not been installed together with Premiere. May be it could not cause it was missing the IE 11 component??

But I HAVE Premiere installed!

Thanks for the link, too. Unfortunately the path stated there is not present on my system and the "UnifiedPluginInstallerAgent" is not found anywhere else.

So my last chance is to re-install Premiere or even the complete system.

To Adobe: please, please make your software independent from relying on old and deprecated IE 11 elements!

[Bruce Bullis]

>...but I have Premiere installed!

How was PPro installed on the system, without CC Desktop?

Also, all installation methods do more than copy files; they also update the system-wide list of available Adobe extensions, and some other housekeeping.

If you're using Enterprise deployment (with app packages), your Admin can add the .zxp to the package.

[Kevin-Monahan]

Hello @du micha49609064,

Thanks for the message. It’s been a while since you filed this bug. Are you still having this issue? If so, can you provide the info the product team member requested?

I'll move your post to the Discussions board while we await your information.

Thanks,


Kevin