Known Participant

Answered

Getting new error when exporting and publishing to YouTube: "Not logged in to YouTube"

Forum|Forum|4 years ago
April 14, 2021
5 replies
4216 views

Hey all,

I always export direct to Youtube. Since updating my Premiere and Media Encoder this week, it keeps saying giving me a fail error and saying "Not logged in to YouTube" when in fact I am. It says I am logged in when i select publish. I have since logged out and logged back in and it still fails.

Using the newest CC on my iMac 2015.

Any ideas how to fix?

Export

Correct answer johnwhite71

I simply needed to disable my VPN, and browser extensions. Not sure which of the disabling worked because i did them both, but it worked...

Mike Dziennik

Community Expert

You could try deleting the entry in your keychain access which should be called:

com.adobe.publish.token.ytb3

^ Or something like that ^.

Maybe this entry is stuck/corrupt on your system...when I log in and out, this entry appears and disappears succesfully.

R

Reese30124184856v

Participant

This worked for me as well. Thank You!

Mike Dziennik

Community Expert

Maybe try revoking access to your Youtube account by going to:

myaccount.google.com/permissions

then remove access to Adobe Media Encoder.

Restart system and then try again.

D

Da VolcanoAuthor

Known Participant

ugh, i thought that was going to work but it didnt! All the same issues. Anything else?

Mike Dziennik

Community Expert

Hmm..if it stays logged in even if you try to log out then maybe resetting your app preferences might help.

Hold Shift+Alt (WIN) or Shift+Option (MAC) when opening Premiere and you should get a dialogue asking if you want to reset caches and prefs. If you have a lot of customisation you might want to backup your prefs before doing this.

D

Da VolcanoAuthor

Known Participant

Thanks! That did not help at all though. I even uninstalled Media Encoder and reinstalled it to no avail.

For some reason, I will hit sign out from Youtube. Then I can click cancel in that export settings window, then I open export settings again and it shows I am logged into Youtube even though I signed out. I reset the cache and preferences too. Any other ideas?

Mike Dziennik

Community Expert

When you log in does it bring up a dialogue in your browser to allow AME to connect to your account?

D

Da VolcanoAuthor

Known Participant

Yep! that dialog comes up and I give it access and I get a succesful notification that it worked.

Mike Dziennik

Community Expert

Have you tried logging out, restarting computer and logging in again. Premiere has to generate a credentials token with Youtube and if something is stuck, restarting might help (as it will restart your browsers etc. as well).

D

Da VolcanoAuthor

Known Participant

Thanks but I can't get that to work.

When I log out and restart, it is just automatically logged back in. There is no way for me to get it to stay logged out. I am doing this all within the export setting window. Is there another place to log in and out of Youtube in Premiere?

Any other advice?

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