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1

Green bar at the bottom of screen

New Here ,
Nov 25, 2023 Nov 25, 2023

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I can't express just how angry I am with this error. Yes I have updated Drivers. Yes including the GPU. I have a 4090, this pc is 10 months old, my Adobe Premiere is up to date, my windows is up to date. My GPU is compatible with my PC and upon research I found out that this issue is caused by varying fps throughout clips uploaded-which usually happens when you record with XBOX game bar. Just how simple is this problem yet it's so difficult to solve? Maybe instead of charging students so much money for products that can't fix issues so simple on their own and recommending solutions involving reinstalling drivers try to do updates and improvements instead. I am not asking for a solution since my deadline is in 3 hours and I have made the mistake of trusting a product I paid money for to work. Thanks a lot.

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correct answers 1 Pinned Reply

Adobe Employee , Nov 26, 2023 Nov 26, 2023

Hi @Azra33849322dy16,

Sorry you found out that H.264 footage with VFR (variable frame rate) is a truly satanic codec to edit with. Personally, pro editors avoid editing with formats like that if at all possible. You can usually transcode or create proxies for the footage when you first import it (See the Project Settings > Ingest Settings). That solves the issue in almost every case. Optimizing rogue footage such as this is a great first step when you are setting up a project. I apologize for th

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Adobe Employee ,
Nov 26, 2023 Nov 26, 2023

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Hi @Azra33849322dy16,

Sorry you found out that H.264 footage with VFR (variable frame rate) is a truly satanic codec to edit with. Personally, pro editors avoid editing with formats like that if at all possible. You can usually transcode or create proxies for the footage when you first import it (See the Project Settings > Ingest Settings). That solves the issue in almost every case. Optimizing rogue footage such as this is a great first step when you are setting up a project. I apologize for the negative experience. Please let us know if you would like us to help you set up a reliable workflow for future projects. We'd be glad to help.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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