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Green glitch

New Here ,
Apr 16, 2023 Apr 16, 2023

Hello,

i got driver up dated, tried clear cache, tried render in EMP, tried this article https://community.adobe.com/t5/premiere-pro-discussions/video-glitches-after-importing-green-flashes... but my problem still persist. Can someone help please? idk what to do

TOPICS
Crash , Editing , Error or problem , Hardware or GPU
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New Here ,
Apr 16, 2023 Apr 16, 2023

Forget to write the problem x) I got green glitches that are in export too

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Community Expert ,
Apr 16, 2023 Apr 16, 2023

It's a really short bit, can you recreate? If so, try it in a new project file. A drive and clearing cache are the two most likely things for that random green screen that has the effect still in it.

 

Clear cache by holding down shift when you click the PP icon. That's the new method of doing so.

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New Here ,
Apr 16, 2023 Apr 16, 2023

Don't know how you mean by clicking PP icon. And I don't know how to put it into new project, there are compositions from AE, and few effects

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Community Expert ,
Apr 16, 2023 Apr 16, 2023
quote

 And I don't know how to put it into new project,


By @Dominik28728665on50

 

Open a new project.

File > Import and choose the project file.

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Community Expert ,
Apr 16, 2023 Apr 16, 2023
quote

Don't know how you mean by clicking PP icon. 


By @Dominik28728665on50

 

The icon is the shortcut that you double click on to open Premiere Pro.

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New Here ,
Apr 17, 2023 Apr 17, 2023

Tried both, but the glith still persist 😞

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Community Expert ,
Apr 17, 2023 Apr 17, 2023

What graphics card?

What driver number?

How did you update the driver?

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New Here ,
Apr 17, 2023 Apr 17, 2023

I updated through NVIDIA geforce experience, and I have nvidia 3080 gpu, and i have 531.61 (check the image)

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Community Expert ,
Apr 17, 2023 Apr 17, 2023

Please use the free MediaInfo and post a screenshot of the properties of your source media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

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New Here ,
Apr 18, 2023 Apr 18, 2023

Hello, i manage to fix it, i guess it was ae bug, i just rerender the footage and its ok. but thanks for help anyway! ❤️

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New Here ,
Apr 21, 2023 Apr 21, 2023

Hello, the happiness was temporary, now when I work in AE this happening (photo)

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New Here ,
Apr 21, 2023 Apr 21, 2023

Its like every 7-8 frames when this green screen appears

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Adobe Employee ,
Apr 21, 2023 Apr 21, 2023

Hi Dominik,

Sorry about that. Is this the game-ready driver of the studio driver? You indicate that you got the driver from GeForce Experience, which can install the game-ready driver, however, the graphic you linked to implicated the studio driver. You really want to make sure that you have installed the studio driver. Can you try that if you have not already done so? Please also let us know about the media you are using. Is it from a camera? That can also create such issues.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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New Here ,
Apr 22, 2023 Apr 22, 2023

Hello,

thanks for reply, I'm using driver NVIDIA studio version 531.61 (just tried reinstall but didn't help). The footage is from Panasonic Lumix S5, but it's happening even on just graphic created things like fonts and backgrounds

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New Here ,
Sep 01, 2025 Sep 01, 2025

Hi OP,

 

My solution to this problem was to click the Spanner icon next to the video length in the Program window and select High Quality Playback so that it is ticked. My footage now no longer turns green and distorts during playback.

 

This post is now over two years old, but I hope that this brings you some closure, and perhaps closure to other people in the future with the same issue. Hope all is well.

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Adobe Employee ,
Sep 02, 2025 Sep 02, 2025
LATEST

Hi FantasticHaz,

Thanks for sharing what worked for you. Could you let me know what type of source files you're experiencing this issue with? Please also share your Premiere Pro version. I'll try to find a permanent fix for this issue.

 

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.
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