Green monitor etc when importing MP4 to premiere

[Gunnar Petersen]

Importing MP4 files from my cannon xa25 gives me a green monitor and i cant see the movie in premiere pro at all

Changing the extension from mp4 to mpg solves it but WHY cant premier handle this??

[excited_Genie16B8]

Step 2C below is the first thing that comes to mind.

Unofficial Premiere Pro Troubleshooting Guide

[Kristian Gabriel]

Most video files usually have two components--the outer container (also known as a wrapper) and the codec (this defines the actual compression and ultimately the quality and size of your file). MP4 is container that can have H.264, H.265 and whole lot of other codecs inside of it. Sometimes, the combination of the container and codec can be read by a editing application as a corrupt file and can crash your system, not play video and other types negative things. By renaming the extension--this can eliminate part of the problem allow your video to be imported into your system. Unfortunately the codec can be more unstable in the course of editing and can cause other issues. If this is working for you--fantastic! I hope the long term stability of your workflow remains. Good luck!

[Vidya Sagar]

Hi Gunnar petersen,

Is this happening with just with this footage or with all mp4 files? Have you tried to change the renderer in File > Project Settings > General > Renderer & check?

Thanks,

Vidya.

[Gunnar Petersen]

You mead that i should try CPU instead of GPU renderer ?

That sounds bad for me when i use a nvidia gtx1080

[Ann Bens]

Set your camera to AVCHD instead of mp4.

[Gunnar Petersen]

That wont help as we get alot of files from costumers and right now im working with 500+ files - i guess it would help for a no pro single user with one camera,