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Hardware encoding is unavailable in Premiere Pro 25.4.1

Explorer ,
Aug 28, 2025 Aug 28, 2025

CPU Ryzen 5600x
Nvidia 2060 Super

Hi everyone. I encountered an issue while doing my usual stuff. I didn't do anything uncommon, just my usual workflow. Software always autoupdates to the latest version. Usually exporting process take about 20 minutes. But this time I've waited for hours just to encounter an error while rendering. 
So what is the issue?
I tried H264, H265, Apple prores 422. Tried the same thing in AME. I tried segmented rendering and it don't stop at the same place. I tried layered rendering and found out that the issue is the rendering of Lower thirds I made in AE. They always worked fine and I didn't make any changes on them. So I tried rendering the footage only layer and it worked fine. The idea was to render the lower thirds layer separately with alpha channel, so I could add it later. And it did got stuck again. I tried updating the mogrt file by creating newer version with the newest version of after effects. Saved it on cloud/drive/local library. Same result. 
So what could be the problem? I noticed that hardware encoding is greyed out:

sagozmund_0-1756428981117.png

 

After googling, chatgpting, surfing the adobe forum I tried few things:
Cleaning the cache of both ae and premiere pro
Clean installing the drivers of nvidia
rebooting thousands of times
installing premiere version of 24.5
Holding shift while launching the app to clean the cache and delete preferences
Creating new project and new composition using adobe built in footage it still doesn't let me render using hardware.
Same goes for AME
And without that my Essential graphics can't be rendered. 

I tried rendering still images, adobe footage with a rollerblades person, my footage
Still doesn't let me choose the hardware encoding. 


TOPICS
Crash , Effects and Titles , Error or problem , Export , Formats , Freeze or hang , Hardware or GPU
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Explorer ,
Aug 28, 2025 Aug 28, 2025

P.S.
RAM 32GB
I also noticed the RAM usage is insane while rendering in the meantime CPU and GPU are literally chilling at 50 degrees celcius. I noticed someone encountered the same thing in the AME part of the forum. 

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Community Expert ,
Aug 28, 2025 Aug 28, 2025
Updating a project which you're working on can cause problems. .Did you update both AE and Premiere? They should be on the same version.. You may want to see if an auto save version might work better.
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Explorer ,
Aug 29, 2025 Aug 29, 2025

Thank you. As I mentioned before. They are both autoupdating and both are 25.4.1. Older projects and completely new projects have the same issue

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Community Expert ,
Aug 28, 2025 Aug 28, 2025

You might check out Hardware requirements: 

https://helpx.adobe.com/ie/premiere-pro/system-requirements.html

 

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Explorer ,
Aug 29, 2025 Aug 29, 2025

Thank you. I mentioned all my specs before
Ryzen 5600X - Which is higher than 3000 I believe
RAM 32 is more than fine for 1080p footage
2060 Super has 8GB of memory
Windows 11

sagozmund_0-1756471247965.png

What else should I check out?

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LEGEND ,
Aug 29, 2025 Aug 29, 2025

"Hardware Encoding" for H.264/5 codecs often requires an Intel CPU that has the hardware inside it, now referred to as an iGPU .... and the Ryzen chips don't. Not even all Intel chips have one ... any Intel chip with F in the chip name doesn't.

 

I think (though I could be wrong here!) that the 40 series Nvidia cards were the first that could really do H.264 encodes on the GPU, but then ... that kinda drops GPU use for the effects processing, from comments I've seen.

 

So your system might not have usable hardware encoding for long-GOP codecs.

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LEGEND ,
Aug 29, 2025 Aug 29, 2025

I don't think your CPU has an iGPU ... very few Ryzen chips do, and those only very recently. So the CPU cannot do "hardware" encoding of H.264/5 long-GOP media.

 

The GPU might, but then, that's going to be done on top of all other effects work sent to the GPU ... and the system is going to be swapping things to/from RAM like crazy.

 

@RjL190365 would be the resident expert on this.

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LEGEND ,
Sep 02, 2025 Sep 02, 2025

Have you checked the installed driver version of your 2060 SUPER? If it's too old, it will not be supported in Adobe video programs.

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Explorer ,
Sep 02, 2025 Sep 02, 2025
LATEST

Yes. I mentioned that in the original post

sagozmund_0-1756851284060.png

 

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