HELP! Premiere Pro won't import the full video file

[lukethornton1212]

PLEASE HELP!

I'm trying to import my footage into premiere but its only importing pieces of each clip. For instance, I have a 27min piece of footage that premiere imports only 2:28mins of. Just so you understand the full context of the situation, I have created proxies for all the footage I wish to import in Media Encoder.

Thank you!

[excited_Genie16B8]

Take a look at Steps 2B and C below.

Unofficial Premiere Pro Troubleshooting Guide

[mattt40679221]

I am having a similar issue. I am trying to import 17 min clips I captured using my elgato device into premiere pro and it only gives me a minute or so of the footage, plus when I try to use it it crashes the entire program. Thing is it imports some clips Ive captured just fine, while others not so well. They playback fine and completely in VLC or Windows media player. They are captured as. Mp4 files

It's kinda sad that a video editing program has issues like this. Maybe a switch is in order

[Trent Happel]

Would it be possible to provide some details on how the clips were created and could you please supply us with sample clip(s) that have this issue? This will help us investigating the issue.

Thank you.

[newtoADD]

I am having the same issue. The video that my friends and I are using for our podcast comes via Skype. It is MP 4. I might add that this happens in Adobe Media Encoder as well.

[Trent Happel]

Would it be possible to supply us with some sample file(s) that reproduce the issue? This would be greatly appreciated and help us with the investigation.

Thank you.

[Luis5FEE]

I am having the same issue. It has happened like 5 times already where only 5 seconds of a 20 minute video import. It is getting quite frustrating as I have redone the videos thinking it was a problem with It.