Horizontal scroll buggy in version 23.4

[defaultuqf7h1bbyif6]

With the new update of Premiere Pro (version 23.4) horizontal scroll on the timeline hardly works at all. When I use a two finger swipe on my trackpad to move the timeline left or right, it normally moves very smoothly and moves long distances quickly. But in version 23.4 it hardly moves, and I have to push down hard on the trackpad and do really long swipes to initiate a (weak) scroll.

I ended up reinstalling version 23.3, and horizontal scroll on the timeline now works perfectly again.
I hope this will be fixed with future updates so I can always have the latest version.

Mod note: Title changed slightly

[Umut22192313srp7]

I do have the same problem. Trackpad is basically unusable now. It must be the new feature they called smoother mouse scrolling, which apparently does the opposite. 

[nbechere]

I'm trying to repro the scrolling issue on my end and it seems to work normally on my side. I have a couple of questions that would hopefully help me get to the bottom of this:

- Can you specify which hardware (Mac/Win, OS Version, Trackpad Brand etc) you're using?
- Can you check your OS Input Device Settings (for the trackpad) if there are any custom settings that might be causing this?
- Any additional plugins or OS Level Software that is installed on the system that could impact the track pad behaviour?

Is this happening in any other panels in Premiere or exclusively in the timeline panel?

      Thanks & Greetings, Nico  

[Umut22192313srp7]

I am having the same issue with 2 different macs. Both of the running 13.3.1 Ventura. Premiere version 23.4.0. Mac Mini M1 has Apple External Trackpad. For the Macbook air M2, it is built in trackpad. No external plugins are installed. Macbook Air is a clean install as well. Tracpad works, but it gives you a response after moving your finger around 1-2 cm. Problem only occurs in timeline area. Project section or any other areas run smooth. That problem also does not exist in premiere 23.3. 

[kolpakovichkir]

The same problem after updating to last Premiere Pro. Macbook pro 14 M1 Pro, Macos 13.3.1 (a) , Premiere Pro version 23.4

[meydotnet]

Me too. Timeline scrolling on my M1 Pro MacBook is unusable now. It needs long swipes to get a laggy scroll, even on a completely empty timeline.

[heshame46499270]

Same problem, ver 23.4 and M1 max macbook pro, trackpad was working fine in 23.3 

[georgiasphoto]

Makes the timeline entirely unusable. Same issue.

[Karl261837917m5x]

Same issue here with v23.4 on Windows 11 (on a Lenovo Legion 5) - it looks like it's interpreting the two finger drag as a 'pinch to zoom' gesture with virtually no movement (since your two fingers remain around the same distance apart) so it sometimes scrolls a tiny bit, basically nothing. The two-finger drag to scroll behaviour doesn't appear to work anywhere in the UI of v23.4. I have reverted to v23.3

[clouiselole]

Other panels seem to work fine. But the timeline panel is buggy. M1 Max Macbook Pro, 16"

[MrRoodyHadley]

Same here! 23.4 has ruined mouse scroll functions...

Had to 'roll' back to 23.2

Reading a lot of similar threads, 100% an Adobe buggerd up!


R

[Berk5C11]

same issue, m2 macbook air, premiere  23.4, ventura 13.3.1 (a)

[default2w401blua7lt]

Yep. Me too. Please could you provide a fix for this Adobe?

[jnsdebraekeleer]

Same problem on 23.4. I'm on Samsung Galaxy Book Business with Windows 11 Pro. Can't scroll timeline with built in trackpad or with my Microsoft Arc Mouse that has a little trackpad as well, It however works totally normal with my Logitec M510 Mouse that has a scroll wheel. Hope this gets fixed quickly!

[stefant94]

I am having the same issue on a Macbook M1 Pro. Going back to the previous version of premeire as buggy scroll makes working with the timeline very frustrating. 

[nbechere]

Gotcha all - I was able to reproduce the scrolling bug on another system and we have submitted a fix for the issue. You should see all scrolling issues fixed in the next version. If anyone has time to download and test with the current Beta Version (Creative Cloud Desktop App -> Beta apps -> Premier Pro) - that would be awesome to make sure the issue is 100% fixed when we release the update. 

[MrRoodyHadley]

Thanks nbechere!

The Beta 23.5 has solved the mouse scroll issue for me. All seems to be working perfectly fine now. 

RoodyH

[Karl261837917m5x]

The beta resolved the issue for me on Windows, looks promising.

[Antonio Wimmer M]

I just upgrades to the new v23.4. It has a lot of improvements I'm verty excited about, like autosave and text-to-speech editing. One of those improvements is "Smoother mouse scrolling and movement". And it's literally the opposite. I'm using a 2023 Macbook Pro 16" m2 Max with 32 GB and it's terrible. The previous version (v23.3) worked way better. It's almost impossible now to scroll through the timeline. It lags a lot.

I made a video showing the bug:

https://youtu.be/NS1VGj__-7Y

Please fix this. I really want the new features but this bug makes it impossible for me to update. It's critical.

[marion29066132m30t]

Hi ! It's lag on my too ! It's a hell to use premiere pro for work now !! ADOBE PLEASE FIX THAT 

[;Dooley]

Im also on a Mac with an M1 max and am having multiple performance issues but they started with version 23.3. Something changed in 23.3 that reduced overall usage in the cpu but gpu is now getting maxed even for light weight tasks. Maybe check the resource monitor while scrolling to see what is happening with cpu and gpu and then compare to 23.3 or even 23.2. May not be telated but worth a shot.

[skier1234]

Same here. Dragging in and outs on the timeline is incredible slow, laggy, and buggy as well. Worst update to premiere that I can remember.

[Antonio Wimmer M]

I had to downgrade to v23.3. I can't work like this. I'll keep on living with the dreadfull AUTOSAVE POPUP OF HELL like i've always lived hahaha. I'll wait for maybe the v23.5 🫶🏼 Let's hope Adobe works on this!

[nw9898]

Just adding that I'm in the same boat! 2021 Macbook Pro 16" M1 Pro and its extremely laggy scrolling through timelines

[Sibel29017895b2h2]

same here, extremely laggy on macbook m1 max... version 22 works fine