Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

How do I fix the "Invalid Font" issue?

Engaged ,
Feb 01, 2018 Feb 01, 2018

missing_fonts.jpg

This is what I get every time I open a project, every single time. It never happened until I updated Premiere Pro a couple of weeks ago. Also I was having trouble with Photoshop fonts after updating it. I renamed the CT Font Cache folder to OLD_CT Font Cache folder then restarted photoshop and the problem was solved. But I can find on such folder for Premiere Pro. What gives with this? Does anyone know how to fix this problem with Premiere Pro?

33.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Feb 01, 2018 Feb 01, 2018

Try solution number 2 (should work for your programs, too): "The font dictionary can't be read" error in After Effects

Found it in this thread: Adobe CC 2018 PrePro/AE Invalid Font

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Feb 24, 2018 Feb 24, 2018

Thank you for trying to help. I couldn't make that work though.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 01, 2018 May 01, 2018

Same problem here.  I tried this with no solution: "The font dictionary can't be read" error in After Effects

Fonts were fine before the last update.  I guess I'm going to downgrade and try that.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 01, 2018 May 01, 2018

01. Preferences - General - Uncheck 'Show Event Indicator'

02. If you have Teamviewer and updated it, roll back to a previous version

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 01, 2020 Apr 01, 2020

Hi Carlos.

I've been working on a project for ages now and I too always get this message about invalid fonts and have to clear them. I previously worked on a Mac, so I assumed its got to do with that. I've got the latest CC and Premiere is 13.1.5 (Build 47) on a Windows system (10) on a laptop with high specs. Your suggestion: 'Preferences - General - Uncheck 'Show Event Indicator'. I don't see this in my display.

Any suggestions?

Several hours later - I did find and try what you suggested but still get the same exclamation mark and then lists of fonts with a clear button. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 06, 2020 May 06, 2020

you need to be signed in to creative cloud and have your fonts synced to adobe fonts

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 04, 2020 Nov 04, 2020

This worked for me. My creative cloud needed to be updated. Once i opened my creative cloud fonts section, a notification came up saying all my fonts were reactivated. I restarted my project and continued my day. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 04, 2020 Nov 04, 2020

Thanks Carlos - Out of time, I know, but still here and still got the same problem (same project). I clicked 'synch account' after signing in, but opening up the project, I still got the usual clear fonts issue. How do I synch my Adobe fonts - which was your answer to the issue.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 04, 2020 Nov 04, 2020

check that file syncing is on on your creative cloud app

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 15, 2020 Nov 15, 2020

Admittedly, this s not an area I am particularly familiar with. I just checked 'file syncing' - it has a tick next to it and says "up to date". I'm getting to the end of this project (extremly lengthy learning curve) and this is probaby one of the simpler issues that has come up, but it has prevailed the whole three years!

I further checked what has been saved int eh Creative cloud backup and found only current Audition files, and some Premiere Pro files from more than a year ago.

I get the feeling I've been doing things the hard way. Could you suggest a tutorial tha will get me up to speed on the issue of file syncing and backing up onto cloud, please? 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 15, 2020 Nov 15, 2020
LATEST

you might want to clear your sync settings.. anyway check Adobe Help here:

https://helpx.adobe.com/premiere-pro/using/sync-settings.html#:~:text=On%20first%20launch%2C%20you%2...).

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
May 01, 2018 May 01, 2018

I had this problem in Premiere 2018. For the life of me, I could not figure it out. So I opened Apple Pages and wrote a few lines using the font that Premiere did not like. Suddenly, Premiere began recognizing the font in my sequence. I still get the error messages, but my sequence now has all the lower-thirds I created with the "Invalid Font." Worth a shot.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 02, 2018 May 02, 2018

I fixed my problem!  I upgraded my MacOS to 10.13.4.  Premiere runs like normal again.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 02, 2018 May 02, 2018

Greetings ! but if any issues, hoping none will happen again, always share your OS and system specs

to help us help you faster

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 02, 2018 May 02, 2018

Will do.  Thanks Carlos. Hopefully the OP Joe found his solution too and will post it so others will know what worked for him.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 14, 2018 May 14, 2018

I have the same problem and I'm using osx 10.12.6 (16G29)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 14, 2018 May 14, 2018

I had to upgrade to 10.13.4

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 14, 2018 May 14, 2018

upgraded to osx 10.13.4 and it did not fix the problem.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 15, 2018 May 15, 2018

Oh no... which version of Premiere Pro?  Is your error list a whole bunch of fonts or just a few?  If it's just a few, you might actually have a bad font.  If it's a whole list, hopefully someone else can chime in with help.  What a frustrating problem.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 17, 2018 May 17, 2018

I also tried all of the above and nothing has worked. What's the fix for this? For me, it happened after I updated Adobe and is linked to a specific font which I need for all my editing. Premiere insists on replacing it with courier even though the font is installed. Looking for an answer!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 28, 2018 May 28, 2018

its a whole list, but these font were work fine right before i updated, and they are supported by photoshop and not premiere or after effects.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 21, 2018 Nov 21, 2018

I have the same problem on Windows 7-64 with Premiere Pro CC 2017.

The font is complains about is TeamViewer13, which isn't used in the project.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 17, 2019 Mar 17, 2019

I'm running Premiere Pro CC v12.12 build 69 on Windows 7 (64-bit), and I just started seeing this a couple days ago. Every time I open a project, I see a yellow pop-up error about an invalid Roboslab font and I see a yellow warning icon in the lower-right corner of the application. If I click the icon, I see the list that's shown in the screenshot below. I've cleared my media cache and media cache files, and this won't go away. I am not using any of these fonts in my projects; I've never used any of them for that matter.

invalid_font_APPv12_12_69.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 17, 2019 Mar 17, 2019

If it's not affecting anything ignore them. Occassionally Pr gets this on internal fonts. Besides annoying it's just  a thing.

Neil

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines