I want to show multiple subtitles and i saw a video telling me that i need to create a transparent video using the setting from File -> new -> transparent video, when i click this nothing happens, no menu shows up just nothing while on the video i saw some sort of menu should pop-up. do i need to enable a setting or something for this to work? or what as i just don't know
Sorry for the issue. Could you Right-click on the Project Panel > New Item > Transparent Video and let us know if that works for you? I have attached a screenshot for your reference. We're here to help.
Same here, nothing happens. I tried the above and because I already have captions created, the drop down menu above doesn't show up either
Its not working for me either 😞
I'm sorry to hear about this. Which version of Premiere Pro are you currently using? (Help > About Premiere Pro) If you already use the most recent version (23.6), please share a screen recording of the issue. We'll be happy to look into this for you.
Delete the Media Cache and Media Cache files:
If that doesn't work, try resetting the preferences:
If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
If that doesn't work, try Preferences > Audio Hardware and set Input to None.
If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)
If that doesn't work, try creating a new project and import the old one into it.