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annaannan
annaannan
New Participant
December 13, 2018
Answered

I keep getting XMP and empty MP4 when exporting media

  • December 13, 2018
  • 2 replies
  • 20837 views

I keep getting an XMP-file and an empty MP4-file when exporting media from Premier pro. Where do I go wrong? And how can I fix this?

This topic has been closed for replies.
Correct answer Sumeet Kumar Choubey

Hi annaannan,

Thanks for the info. Please try to switch the Renderer to Mercury Playback Engine Software Only and then try to export and check if the exported video is playing properly.

FAQ: How to change the Video Renderer in Premiere Pro?

Regards,

Sumeet

2 replies

Mr Mikey Davies
Mr Mikey Davies
Participating Frequently
June 20, 2019

Changing to engine software only didnt work for me, but changing the bitrate settings to VBR, 2 pass worked

T
ThompsonMedia
New Participant
January 21, 2020

Had the same issue but switching to VBR, 2 fixed it thanks Mikey! 

marir4937621
marir4937621
New Participant
February 13, 2020

Same happened here and fixed it thanks to both of you! THANKS

S
Community Manager
Sumeet Kumar ChoubeyCommunity Manager
Community Manager
December 13, 2018

Hi annaannan,

We would need more info to troubleshoot the issue properly. Please provide your export settings and also please try importing the exported mp4 file in Premiere Pro and check if it's looking correct.

Regards,

Sumeet

annaannan
annaannanAuthor
New Participant
December 13, 2018

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